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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 35,609 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality easy to manage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend Best Buy for everyone. Easy to get in easy access for all the things that you need. Very helpful, and people helping you find what you need. Thank you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you had a great shopping experience in purchasing your Xbox wireless controller. Thank you for sharing how easy it was to buy, and we hope you have a lot of fun with your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Another great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has done it again another cool looking controller holding to it's tried and true design. I am noticing a trend that quality isn't as great as it should be so definitely get the service plan, you will be happy you did down the road. That being said these name brand are still worth the money over the off brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think these controllers are very well made. Had to return the first one because one of the d pad buttons was flaky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my godson and he loved it. He loved that it’s Wireless and the color. He immediately starting using it out the box. Great controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Overall great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, great color matching....

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice update to Xbox One controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bundled with the new Xbox One S, nice subtle upgrade to the texture of the controller, makes it a bit easier to grip, although it was never an issue with me. I do like the feel a bit better though.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Texture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. My husband really loves the texture of the pads. Performance wise, it’s your average controller but apparently those pads give it a better grip.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    For the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my kids the Xbox controller and it has work pretty good so far I've had no issues with it they seem to like it I wish Xbox wouldn't use the batteries but other then that it works perfect

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on your new Xbox Wireless Controller. If your kids game a lot, they may go through a lot of batteries. We recommend investing in a rechargeable battery, such as the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully charged in under four hours. You can find it on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like an original Xbox controller for your gaming needs. The color if awesome rather than the plain white. You will get great use out of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as it was the only one in stock but it turns out he likes it better than the one he had. Very sleek and nice grip to it. Worth the buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with Oculus too

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use with the Oculus. It works great, but I do think you need some other adapter. Makes playing certain games a lot easier. Kids are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a standard issue controller and the only difference is that it is in this light blue color. If you like the color then definably check it out otherwise there are several other colors to choose from!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this remote over a year so far its held up, I've had other remotes that i had t return either the stick would be messed up or the triggers. this is wasnt so 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase and a great replacement for my broken controller! Not to mention I love the color scheme and it matches my decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably already know that Microsoft's Xbox One wireless controller is also compatible with the new Series X / S consoles, which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.. Elite is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Xbox One controller and now it is even better. It works great on Windows 10 as long as you have Bluetooth. No need for a dongle now. This one is Bluetooth and has some texture on the bottom where you grip it. At first, I had reconnection issues and here is how to fix the problems. On Windows 10 go to the store and download the Xbox Accessories app. Plug in the controller with a cable and turn on the controller. Now open the app and do the update. Now it should re-connect after turning it off or rebooting the computer. If you had a connection prior, you will need to forget it and re-connect. I hope this has helped because I had to do a lot of research to find this solution.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Not like the standard controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller and this one looks way better than the standard black or white. The handles have a texture that gives you a better grip. Great if you get sweaty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller because the D-Pad on my Special Edition Forza 6 controller was starting to glitch. This new controller is the same shape and layout, but it has a little better feel to it. I'm not sure if Microsoft redesigned it a little to correspond to my actions or not, but everything feels fresher and I feel I have better controller over my in-game actions while playing. The controller still goes through batteries fairly quickly, so I'd recommend getting a rechargeable battery pack to use with this as well....I still need to get one myself! Great controller. Feels comfortable in my hands and very responsive as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox wireless controller is a comfortable and responsive fit for you. We agree, investing in a rechargeable battery pack is an excellent suggestion for frequent gamers. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for a better controller. Great range and works wells even sitting from the console. Haven’t had any issues with it. Highly recommended and at a great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ralph,

      We're delighted that you're recommending this Xbox wireless controller. It's great to hear that it's working well for you (and with long range, too!). We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller, great color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great color! Tried several other off-brand controllers, they always lack something, just don’t have the same “feel”. Just pick a color and buy one, you’ll love it!

    I would recommend this to a friend