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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the controller for my son. It's his favorite controller for playing Fortnite. Just like many of Microsoft products, it works great and very durable for long hours of play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Phantom Black Xbox wireless controller sounds like an awesome gift for your son! We're glad to hear that it's his favorite for playing Fortnite, and we hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Free controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller free as part of a Black Friday Xbox 1 online purchase. Can’t beat a free extra controller, and a free game as part of the package! Especially as these things wear out.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Typical great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, works perfectly. Like having multiple color controllers when you have a house of teenagers with their own Xboxes. Helps tell who’s controller is who’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement/back-up controller for when I had friends over that wanted to play games. This controller fit the bill and is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asome controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great erognomics and my son loves the coloring. Batteries also last a decent time before replacement! This time I footed the waranty bill for just 9.99 as the unit was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price! My 17yo who is a gamer loved this remote. Good quality for the price even compared to more expensive controllers we’ve bought in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and the feel. Buttons are sturdy and have lasted almost two years. Plus it's bluetooth which is a nice plus if you wish to use it with your smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Children love fighting over who’s going to use it first. Very durable, my children and dogs have yet been able to destroy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun fun fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The see thru plastic on the phantom black controller is a nice touch. Reminds me of my old atomic purple game boy/ n64 controller. Plus has bluetooth built in. Has done well with windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our PC gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our college senior daughter is an avid RPG gamer. She requested a new “Xbox” controller. After comparing features on current models, I chose this one. She loves it! Totally fits the bill!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that your daughter is loving her new Xbox wireless controller! And thanks for pointing out that it's also compatible with Windows 10 PCs and tablets via built-in Bluetooth or the Xbox Wireless Adapter. We hope she continues to have a great experience with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the color and of this controller! It's smooth & he loves the ease of the buttons. It also has a really good response time in game playing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself works like any other Xbox one controller would. However, the color and the detail it shows is awesome and the rubber grips on the back give it a better feel.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love the grip and feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grip and feel of this controller! I bought it to replace an older one that I was having calibration issues with but this is so much more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a 2nd controller for his x box one. To program it I had to go on you tube because there were no instructions. But it was very easy, that’s why I gave it five stars. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller to replace a broken one and this was the best one they sell. It wasn't as high end as the one I paid $125 for but it is still very good and the color of it is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 3rd generation Xbox controller. This adds a bluetooth connection. Which is nice if you use Linux or want to connect it to any device with a bluetooth. It is a good feeling controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller. Not only does it have a cool color, but it is also the 2nd generation Xbox One controller. So that means it has actual grip on the handles. No defects, all around a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons started to stick on the old controller. Needed a color that stood out so it would not get mixed up with anyone else’s.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family uses controllers hard. I actually can't believe how long these kind last after the abuse we give them. This particular one has a great grip/feel to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Textured Triggers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers have a webbing-style molding and are excellent to hold. Great for games with lots of trigger action. Cool design, a few of the colors are glossy/reflective.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how comfortable and cool-looking your new Night Ops Camo Xbox wireless controller is. We're glad that you're getting a lot of use out of it, and we hope you continue to have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft