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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 35,609 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second controller for multiplayer and went with this. The added grip to the back is super helpful for not slipping around like the original Xbox one controller did.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 controller with the xbox and 2 kids. This second controller was a quiet saver. They love the color difference, so each kids has their controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has variety of xbox controllers. Quality of the controller is very good. I Would highly recomend buyin xbox and xbox accessories!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aman,

      Thank you for recommending this Xbox wireless controller to others. We're glad that you're enjoying its quality, and we hope you play a lot of games with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as the second controller for my system and it works well. I like the textured feel as it adds a little more grip when your hands start to get a little sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Its Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for these colorful controllers to go on sale for X-Mas.... Great deal just need to open and use it now :) Bring life to a Xbox one with a new colorful controller!!!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best Controller Ever Made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparatively the Xbox controller is the most comfortable and lasts the longest; PlayStation will begin to stick after 2yrs of constant use (kid-tested).

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Better controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better than the stock one that comes with the unit. Better grip on the quality of the controller is a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PC controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a PC controller to play some recent Steam purchases. This was easy to set up and works perfectly. Would recommend if you're looking for a controller to use with your PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Red!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, you hit buttons and it works! Lol, but overall feels good in hand and does it job. Just a little pricey that’s all.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with both blue tooth and with hard wire. My boys have dropped it a couple of times and it is a tough controller. Still working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Extra mile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have 2 child’s, there is no way you will not buy an additional control for them to play against each other, as well as against their daddy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller great feel I love it I would highly recommend this controller to anyone looking for a new or replacement one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color scheme on this controller. I highly recommend picking up any Xbox controller since they can be used on pc and are a great feel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      Thank you for highly recommending Xbox wireless controllers from Microsoft! We're glad that you're enjoying its unique gray and blue color combination and great feel. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas whole on sale, his mom mom bought him the one he told me he really wanted and the white remote ended up being his favorite @ $30 cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best one I’ve had to date. It feels great playing and doesn’t get weirdly greasy like the old ones might. Def a great buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bill,

      It's awesome to hear that your new Phantom Black Xbox wireless controller was a great buy for you. We're glad that it's a comfortable fit for playing games, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought this so we would have an extra controller if needed but mostly because I needed a controller that was prettier than my husbands. Love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great looking and feleing controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller paint scheme! Its the newer version controller with the better grip on the bottom. Couldnt be happier (atleast till a cooler camo one comes out haha)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color for any controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved the way that the Xbox controller feels in your hands. This was a replacement for an Elite controller I had used for over a year and it was time to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Works perfectly and feels better than before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a controller with Bluetooth so I could play Street Fighter V on my PC, and this syncs up quickly and easily. The new grips feel awesome in your hands. Great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    The color is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years for which ever console I have, I always look forward to when I can finally order a pink controller. This was an instant buy when I saw the controller at the store. The color is amazing and vibrant. The Xbox home button is a bit weak but other than that, perfectly good controller.

    I would recommend this to a friend