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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying my tech from best buy and their replacement plans. The Microsoft produced xbox one controllers are the best except no 3rd party option. But in a house of kids, controllers often go bad, that's why the geek squad replacement plan is so great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Much Better Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it much better than he’s older control. He loves the color and says using this one gives him a better control of the game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller doesnt react with good response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller good could use improvement. Also I don't like that the instructions are minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Grey Xbox One controller. As Expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good solid controller for a while and then I let my 5 yr old use it one day and after that, the top left joystick drifts a little to the right. I have to to flick it to the left to get it to stop. Lesson learned.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So Blue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son found this one for me during our last BB visit. Was not in the market for a 3rd controller, but could not pass this one up. ALL THE BUTTONS ARE BLUE! (-mind blown-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an extra controller to accompany the console I bought my children for Christmas. Great look and feel. Easy to connect to the XBox One S. Even came with batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the xbox one slim only comes with a single controller, I purchased a second one so that way my nephews can play together without having to fight for the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love the Night Ops Look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice looking controller! Great addition to my collection! Worked right out of the box and is easy to set up. Grip feels good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but should have come with re-chargeable battery pack. Do yourself a favor and get rechargeable battery packs.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several aftermarket controllers and they never standup to the Microsoft Xbox Controllers. Spend the extra money, its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a standard X1 controller but blue which is what I bought it for, to have a distinctly different controller from the one my console came with. Works just a well as it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after trying a cheaper knockoff Xbox controller. Don’t do it as the difference is huge. Excellent Xbox controller with a cool look.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're satisfied with the look and performance of your new Phantom Black Xbox Wireless Controller. We agree, the color scheme is pretty cool! Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good replacement controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, equivalent to the one that comes with the console. Same quality. Pairs easily with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller love the red color. Easy to tell which is my controller when going to a friends house

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly as the description states. Seems durable, just wish they automatically came with the rechargeable batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love this wireless controller. Easy to use and easy to charge. The convenience of not being tied to a plug in is great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jules,

      It's wonderful to hear that your sons are enjoying their new Xbox wireless controller. We're glad that it's been convenient and easy to use, too. Thank you for sharing your experience and we hope your boys have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works as should.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it works as should and this is my favorite color. Love the texture and the way it fits my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement controls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my nephew for his birthday and he said it works great. He’s had it for 6 months and hasn’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller along with another one as a gift and It works great absolutely no arguments. It is compatible with Xbox one to all those inquiring

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, works well and has been holding up well, my ten year old likes it a lot and likes the color too. Good quality.

    I would recommend this to a friend