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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Controller was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to ick up original Xbox products and not aftermarket controllers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it allowed me to do everything I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product just need more instructions on which buttons do what

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your Xbox wireless controller! If you need some assistance in getting to know the buttons and functions of your new controller, Xbox Support can help. For more information, go here: https://support.xbox.com/en-US/xbox-one/accessories/xbox-one-wireless-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think this is a great controller and easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so glad you think that the Xbox Series S/X is a great controller and that it is easy to use. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    had it for a year and gave me no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this bad boy beginning of the year and gave me no problems what so ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best designed controller with good battery life. I only hopped the battery was rechargeable, but could be easily fixed with a third party battery pack.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Roy,

      It's awesome to hear that you're enjoying the great design and performance of your new Xbox wireless controller. Investing in a rechargeable battery pack is an excellent suggestion, especially if you're a frequent gamer. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1st Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needed an extra controller for his Xbox One. Set up was very easy, so far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and quality! Great product, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels really good in the hand. Xbox is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Cool looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same high quality as other Xbox One wireless controllers, but looks much cooler!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthy upgrade from the previous model. The textured grip alone is worth the price of admission.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems out of it, love the colors too

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the design and everything about it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox joysticks because it’s so much more better and feels good in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good grip

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice with the added grip on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an Xbox customer since the OG Xbox I can safely say this is the best controller that Microsoft has put out. The d-pad is concave and you can really feel the movement. The sticks are not as tight as I would like them to be, but otherwise it's a fantastic controller and my favorite controller out of all the consoles I own

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color and it works great, bought one for my son but different color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox 1 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son so he can play with a friend. He likes it. Plus the color blk is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson fell in love with the color. Saving it for our big move.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something new and I love the color but get dirty quick if you don't clean your hands

    I would recommend this to a friend