Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1172 reviews
(1,172 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
$400 honest review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller break down if you use them a lot… duh.. but you should learn to solder because you would save $ if you did and gamed
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
The control is good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control is good and light and easy to use. The control is beautiful
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Great Update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers work well with the Series X. Very responsive and work well. With the speed of the X, the controller gives you a slight advantage over those still using an Xbox One in my opinion.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brent,
Thanks for sharing your thoughts on the Xbox Series X/S Controller. We are happy to hear it's working well with your Xbox Series X. We hope it takes your gaming to the next level!
Cheers,
Kiernan
Xbox Customer Care
Rated 5 out of 5 stars
Excelent controller for PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent controller for PC, works with USB or bateries
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st party Xbox controllers so not lying to really complain about. There is a slight texturing on the back of the grips. It feels odd at first but you don’t notice it after 5 minutes
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 3 out of 5 stars
Controller review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall controller but experienced stick drift not too long after moderate use within 4 months.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 4 out of 5 stars
I like it a lot!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a definite upgrade to previous models. Not an xbox guy but got this for PC gamepass and haven’t regretted it yet.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Xbox Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this in blue for my son's birthday and it was a hit! It shipped promptly and I received it in 2 days! My son has always used this kind of controller and will settle for nothing less.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Sleek Black
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply and sleek, black is always the favorite color, but charges great.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 3 out of 5 stars
It works okay with my windows laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it came with rechargeable battery. USB cables don’t cost as much as a battery. Mainly useful if your computer doesn’t have Bluetooth
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great with Xbox One S
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks different from the original One S remote, but this is the newer design and love that it rechargeable and can use batteries.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Best controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son to connect to his computer to play games. Works excellent and he loves it.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Fantastic XBOX Controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wireless controller for PC, Ipad, and Android tablets. Just right for games.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Solid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the older controller I had. Better rumble and tactile feel..
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Best Controller to Date!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works great, looks beautiful, and is very functional. I like using the share button to grab screen pics of juicy boots.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. You need to update the firmware of the controller if you want to use it via Bluetooth with Windows 10. But it is very easy with the Xbox accesory app in the Microsoft store
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The cross-platform functionality of your new Xbox Series X/S Controller truly sets it apart, and allows users to continue using their familiar interface, no matter what host device is selected. We're happy to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. If you are looking for future guidance on pairing your device, we recommend the following link. Find everything you need to correctly sync your controller, here: https://support.xbox.com/en-US/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc
Happy Gaming,
Brad - Xbox Customer Care
Rated 5 out of 5 stars
On the GO gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it...easy to handle and carries it everywhere he goes. Easy to connect the blue tooth to his cell phone gaming
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 2 out of 5 stars
Stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for two months, now unusable due to severe stick drift. I shouldn’t need to pay for a warranty just to get a year’s worth of use.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 5 out of 5 stars
Great remote control for cell phone usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote. I love how easy it connects to my phone and allows me to play games with my phone.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 2 out of 5 stars
Good but becareful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good but be AWARE: I was given an open box, used item and not the new controller as advertised. How do I know it was used? It had dirty fingerprints all over it, missing papers, and the cable was untied. It was also not taped to be closed. It is still good and I am using it. But I paid for a new item not an open box one.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your new Xbox wireless controller hasn't met expectations. We recommend reporting this issue to Best Buy Support directly here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410
Hope that helps,
Chuck
Xbox Customer Care






