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$69.99

Customer reviews

Rating 4.6 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,172 reviews
  • Rated 4 out of 5 stars

    Good controller, flimsy cable toward type c end.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 4 star only because of the cord/cable that comes with it becomes a bit flimsy toward the Type C insertion point of the controller. Other than that, so far it's been a great controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with noticeable signs of use, but as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift happened so soon with so little use, has completely soured me on these controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t connect via wired connection to any pc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over a year ago as an open box item and just now decided to try it out, only to discover that it won’t connect to any windows 10 PC through the usb cable. I tried multiple ports and cables, and none of them resolved the issue. I updated my usb drivers, but that didn’t resolve the issue either. I’m really frustrated and disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Possibly refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this new for curbside pickup. When I got home I noticed the tape didn’t seem like the original and the cable that comes included wasn’t even wrapped up, it was just in the box loose.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mary,

      We're sorry that your experience with this Xbox wireless controller didn't meet expectations. If it's still within Best Buy's return period, we recommend exchanging it for a new one.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Controller is fine service is crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever ordering online. I’ve had so many retailers have a simple address change link or even call me. I forgot to write unit 1 and never arrived. And their same day delivery took a full week to even get processed. Worst ever no wonder they are going out of business! I used to love Best Buy but it’s just a crap company hanging on

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    says it comes with batteries - it doesnt. havent tried the controller cause i lit cant because the batteries were not included

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller broke after 2 months of using it. I didn't drop it. I didn't do anything that would damage it but now the left thumb stick doesn't work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after less than 30 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Right stick started drifting/jumping down after less than 30 days. No better than much cheaper alternatives.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This controller is trash, don't buy it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for exactly 156 days. After that, it started to randomly disconnect, which is in no way desired while playing. Manufacturer's warranty is for only 90 days. I suppose one could pay extra to get the extended warranty. Or one could pay the same price for a competing product that will last more than 6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're sorry there's an issue with your Xbox controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. First, we recommend making sure that its firmware is updated to the most recent version, and that your Xbox console or Windows 10 PC is likewise updated. If that doesn't help, please troubleshoot the problem here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated the firmware, but this controller still doesn't work correctly. Running through bluetooth and it doesn't register button presses. Directly wired it'll work, but only if you start the game plugged in. If you started plugged in, then you can then unplug and the wireless works. This workaround only worked for Steam titles. My xbox 360 controller works for all games on Steam and non Steam titles, so going back to that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller with design flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller but the longevity on this model has been poor. Now on my third one in three years with fairly minimal use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New controller, used in open box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new and recieved a used controller in an open box. The security seal had been cut. The controller is covered in dust. The cord is not wouund up neatly. I can't even return it, because I put off opening the box from the post office it shipped in, because the spare controller wasn't needed yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC games.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great on PC games that support it. No wireless connection to deal with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Codes on the inside are already used, and joysticks may came used to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    better than the xbox 360 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my pc, great upgrade from my worn out xbox 360 controller.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seriously?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller lifespan about the same as the old Atari controllers. Plastic junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works on PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on PC wotks great. Connected it via Bluetooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    X-box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had controller little of 30 days now it’s now working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I'm just about to return that remote because sometimes it works sometimes it don't so I'll have to buy another controll

    No, I would not recommend this to a friend