Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1172 reviews
(1,172 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Great controller but issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox makes a fantastic controller. The new series controllet is no exception. However even after a few uldates the controller will sometimes disconnect for no reason. I believe Microsoft will eventually fix this with more updates.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you've experienced connection issues with your Xbox wireless controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
Awesome feel and responsive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is still using batteries and not providing some in the box. If anything the xbox battery should come with it.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 1 out of 5 stars
Horrible Feel/Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed with Xbox when it comes to the overall feel of this controller. The A/B/X/Y buttons feel incredibly cheap and dissatisfying to press. Especially, when compared to a PS5 controller. To top it off, you need to buy batteries for the Xbox controller when you get it. Overall, extremely disappointing. If I had to pick between this and the PS5 controller, I'd get the PS5 controller any day.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 2 out of 5 stars
Left dtick got stuck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and left stick got stuck moving forward. Best Buy was good aboit refund, went with wired controller instead.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 3 out of 5 stars
Just Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controllers have been lacking in quality over the years, but it gets the job done. I use it for PC gaming but I end up having to replace it at least twice a year.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 3 out of 5 stars
X box series s (black)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how this item is somewhat the same price as a regular controller but even better because it comes with a wire. The only problem I had was when I got the box, box came damaged.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 2 out of 5 stars
Long way to go on these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift almost out of the box. Within the first 2 days.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad controller lasted model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is three controllers model I was buying.... but really is bad lasted model just working few days after start problems with the bottoms
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendRated 5 out of 5 stars
The controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Works very well with my pc. Made playing my games a lot easier
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 2 out of 5 stars
Xbox controller review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine for what it is. Bumpers usually give out first.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 3 out of 5 stars
X box controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joy direction button got stuck and toggles automatically by itself
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 1 out of 5 stars
BE WARNED- INPUT LAG WHILE USING WIRELESSLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and to the point, controller works and feels fine. EXCEPT the fact that connecting via Bluetooth to PC apparently gives it the craziest input lag for no reason that I was only able to fix by plugging into PC using USB-C cable and magically it worked like my other three Xbox one controllers(that were connected Bluetooth). I will unfortunately be returning this as its basically useless without being hardwired into my PC.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue using this Xbox controller via Bluetooth. Our team at Xbox Support may be able to help. Please troubleshoot the issue with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Xbox series x controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is a really great choice to use for the Xbox Series x.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 3 out of 5 stars
Good controller for Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller for Xbox. Only issue is hard core gamers these start to break down after about 6 months or so, so get the BB warranty replacement and you will be fine.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and battery last forever and it is easy to use !
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 2 out of 5 stars
Used but paid for full price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers good but I paid full price and it seemed to be used when it arrived.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that this Xbox wireless controller didn't meet expectations. Unless otherwise specified, this controller should be sold brand new. If it's within Best Buy's return period, we recommend exchanging it for a new one.
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Xbox remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice remote to play with. Has a nice grip and touch.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 5 out of 5 stars
Feels Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller to date I recommend picking one up.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheaply made. Buttons kind of stick every so often. But it works well for PC gaming An actual xbox console controller feels better
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the buttons on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
I expected a little more
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable not as durable as I'd like, but the controller mostly works well. Occasionally has to be unplugged and reset.
This review is from Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C
No, I would not recommend this to a friend






