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Customer Ratings & Reviews

Your price for this item is $63.00

Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,163 reviews
  • Rated 1 out of 5 stars

    This controller is trash, don't buy it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for exactly 156 days. After that, it started to randomly disconnect, which is in no way desired while playing. Manufacturer's warranty is for only 90 days. I suppose one could pay extra to get the extended warranty. Or one could pay the same price for a competing product that will last more than 6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're sorry there's an issue with your Xbox controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. First, we recommend making sure that its firmware is updated to the most recent version, and that your Xbox console or Windows 10 PC is likewise updated. If that doesn't help, please troubleshoot the problem here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated the firmware, but this controller still doesn't work correctly. Running through bluetooth and it doesn't register button presses. Directly wired it'll work, but only if you start the game plugged in. If you started plugged in, then you can then unplug and the wireless works. This workaround only worked for Steam titles. My xbox 360 controller works for all games on Steam and non Steam titles, so going back to that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller with design flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller but the longevity on this model has been poor. Now on my third one in three years with fairly minimal use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New controller, used in open box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new and recieved a used controller in an open box. The security seal had been cut. The controller is covered in dust. The cord is not wouund up neatly. I can't even return it, because I put off opening the box from the post office it shipped in, because the spare controller wasn't needed yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC games.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great on PC games that support it. No wireless connection to deal with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Codes on the inside are already used, and joysticks may came used to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    better than the xbox 360 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my pc, great upgrade from my worn out xbox 360 controller.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seriously?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller lifespan about the same as the old Atari controllers. Plastic junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    X-box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had controller little of 30 days now it’s now working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works on PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on PC wotks great. Connected it via Bluetooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I'm just about to return that remote because sometimes it works sometimes it don't so I'll have to buy another controll

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger port broke not too happy about that. This controller is expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a used controller, thanks…………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Made To Last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one year and then one of the bumpers failed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than third party controllers. Right bumper became non functional after just a month of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stuck drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great but it got stuck drift way too fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think this is a new controller, though I paid full price. Nothing in the box was bundled and was haphazardly tossed in there. The controller seems fine though, almost like the other one I had which mysteriously (software update from Microsoft) stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy cancelled my order and refunded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale so I was not happy to see after several days that Best Buy decided to cancel the order, refund me, and continue to sell this at full price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product stopped working in less than 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the controller stopped working properly in less than 6 months of very light use. And Microsoft’s warranty is only good for 3 months.

    No, I would not recommend this to a friend