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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.6 out of 5 stars with 1175 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,175 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for controller that no longer worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It be what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New USB-C charge port makes all the difference in my life. I can finally get rid of all my micro USB cables.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It was the only color available and in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Avery good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller with nice feel in the hands.Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Really fast delivery and great Xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functioning Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works exactly as advertised. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better quality than the previous generation. Must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, and easy to purchase at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a whim so my kids could play a video game on my PC laptop. It's fine, but it was kind of a pain to connect it to my PC. The Windows software / UI for connecting these controllers is not very intuitive. The process for setting up and using this controller (as opposed to the keyboard) within individual PC games should be standardized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not rechargeable. Not crazy about the price. But works seamlessly with PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son is happy with his new Xbox controller. Better than old one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy your son loves it! We're proud of the next-generation interface we've designed in your new Xbox Series X/S Controller, and couldn't be more excited your son has found it to suit their needs as a modern gamer. We're thrilled he thinks it's better than the old model! Thank you for sharing you feedback. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for controller. I can spend 2 hours repairing a controller or replacing it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller.......works well.......plays games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      At the end of the day, we've created your new Xbox Series X/S Controller to host a reliable user interface, and to be a beneficial addition to any home gaming setup. We're happy to hear that has been your experience, and that you are enjoying hours of exciting gameplay with your new device! Thank you for sharing your thoughts. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Usb-c cable

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smartest thing ive pick up yet and it comes with wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my pc all the time love it great feel to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the convenience was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty nice controller, easy process as well to pick it up in store same day, employee at the desk was very welcoming.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Got it for a birthday gift. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller for XBox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works well, just wish it came with a battery pack!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console controller. User friendly. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers came with the cables and every thing

    I would recommend this to a friend