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Customer Ratings & Reviews

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Your price for this item is $39.99
The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1156 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,156 reviews
  • Rated 5 out of 5 stars

    Needed a third because the first two were so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the two that I got with my Xbox Series X so much that I had to buy another one to use with my PC and laptop. Feels better and works better than the previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in your hand. The texture has improved over the older xbox one controllers. I use it on a pc and it's connectivity has also improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. I picked it up when it was on sale. I got it up for PC so you might want to update the software so you will need to download Xbox accessories from the Microsoft store. But overall I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reviwe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice controller, and the value was also good y enjoy playing with my new controller, it also has conectivity to my ipad its awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You really need to see reviews for a controller?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got bullied on discord for using a controller but it’s not my fault my Flamin’ Hot Cheeto dust covered fingers are too fat to be playing on keyboard and mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they changed the D Pad. Alot bett than the previous gen with the changes made. Would definitely recommend the upgrade. Works well across all platforms although if you buy this for iPad you better have an Xbox or pc to update the firmware

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the improved D-Pad design featured on your new Xbox Series X/S Controller! We're thrilled the overall experience has earned us your recommendation. We're happy you love it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Available and easy to find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say besides its an XBox controller? Maybe, the fact that it was readily available at a decent price? Was able to purchase it quickly and included warranty on it since they do tend to get damaged from usage,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller at all time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller ever, easy to connect with your laptop or pc, very smooth and responsive. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Braylon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the gaming station and controller for our grandson and he is well pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, responsive, and fast-charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, responsive, and fast-charging controller compared to the XB1 controller I'm used to using. Gripped sticks are finger friendly and the controller connects swiftly to my PC dongle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gameplay wise it's great, although I've had trouble getting it to connect wirelessly. Normally that's a fairly intuitive process, so idk if I'm doing something wrong or it's an issue with the controller. Thankfully it comes with a long USB cable so I don't mind plugging in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Controller is Top of my 3 controllers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the xbox controller - to me it is the best design and configures to all my games and allows me the best in game control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller function as intended. Included cable, that was nice. The grip texture took some getting used to (different than previous versions). I am only using for PC(Windows 10H, so I can not attest to using with Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far, but it did not come with batteries though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic controller with the rechargeable pack. Works as intended. Have had it for a while now and no issues currently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well and the price is awesome, but to make this purchase better adding a pair of batteries with the controller will finish the job.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable
    Best Buy Employee

    Rated 3 out of 5 stars

    1 month gamepass redeem code didn't work

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller works fine enough. I like that the cord is pary of the purchase. Too pad my gamepass code didn't work smh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller from Best Buy. The controller works flawlessly on my computer. I used the cable provided and haven't tried it out wirelessly yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently use controller with PC and it works great. It has a nice long cord that I won't have to worry about my setup and where I would need to put it; and also buttons an joy stick has a nice feel to it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It was good at first, then turned out bad.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, It is "OK". My XBox controller is having issues even connecting through wired, the only way to get it to work is to use batteries, which I do no prefer...

    No, I would not recommend this to a friend