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Customer Ratings & Reviews

$44.99
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Comp. Value: $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,168 reviews
  • Rated 5 out of 5 stars

    Best controller at all time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller ever, easy to connect with your laptop or pc, very smooth and responsive. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently use controller with PC and it works great. It has a nice long cord that I won't have to worry about my setup and where I would need to put it; and also buttons an joy stick has a nice feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Braylon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the gaming station and controller for our grandson and he is well pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Controller is Top of my 3 controllers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the xbox controller - to me it is the best design and configures to all my games and allows me the best in game control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up connection with TV, controls are smooth,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It was good at first, then turned out bad.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, It is "OK". My XBox controller is having issues even connecting through wired, the only way to get it to work is to use batteries, which I do no prefer...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller from Best Buy. The controller works flawlessly on my computer. I used the cable provided and haven't tried it out wirelessly yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for two months, now unusable due to severe stick drift. I shouldn’t need to pay for a warranty just to get a year’s worth of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb-c cable
    Best Buy Employee

    Rated 3 out of 5 stars

    1 month gamepass redeem code didn't work

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller works fine enough. I like that the cord is pary of the purchase. Too pad my gamepass code didn't work smh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well and the price is awesome, but to make this purchase better adding a pair of batteries with the controller will finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided to switch from a ps3 controller to a Xbox controller for my pc and I am happy that I switch as the experience is so much better than I thought as now I have vibrations and the controller is so much more accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic controller with the rechargeable pack. Works as intended. Have had it for a while now and no issues currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. All the buttons and joysticks feel very nice. I bought the USB adapter for my laptop PC because the Bluetooth works terribly. Could be my laptop's bluetooth though. A bit over-priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far, but it did not come with batteries though

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: fast connectivity cons: feels cheap, still uses batteries, cable isn't long enough, hard to understand when the lighten up xbox symbol means paired, pairing or out of battery,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Controller, exactly as advertised. I prefer the cabled controller instead of the one with batteries. I can play for hours and not worry about charging, cable is a good length.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and have it returned the first time because it did not include the batteries and it was clearly an open box. Best buy sent me a replacement and again no batteries included. Two shipments, and both times I got what looked like a previously returned item (both times). Now I have to drive to return the first order and buy a battery pack on Amazon! I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to use and super responsive when playing on pc!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the xbox for my son's birthday after buying my brother one. He hasn't had any problems with his and catching it at a 40 dollar price tag is a total steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Rechargeable Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a very big fan of this new generation controller and how it looks and feels. I love the fact that you can recharge the controller which makes it hassle free if you don't like switching out the batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X/S Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft