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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,163 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless controller for the best price I could find. Shipped quickly and work great! Have bought several of them and would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues with it several months in with average use. Really easy to connect to the console.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    yes sir yes sir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox controller, my issue is with the store, specifically asked if it was wired and wireless and they said yes, when i recieved it it would not work without being plugged in, yes it had a battery compartment but i missed it as the description in there marketing said it was built in so i didn't bother to look for a port for it at the time,took it to the store and wala they show me the batt compartment but the buttons were junk, someone swapped there trash for the new one and returned it! well it was supposedly tested"NOT" any ways i asked them the same question, is the replacement one going to have a battery and will it work unplugged, oh yes they said and confirmed it with multiple people, well when i received the new one they shipped to me , NO BATTERY!!hence my rating ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    Good price/ good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of Xbox controllers. I haven’t owned console in a long time. I bought this for my PC so that I could play Steam/Xbox And alike. I’ve always liked the asymmetry to the sticks on the Xbox, as compared with the the PS controller. This controller was the right price and build quality for a casual gamer, such as myself. It hooked up seamlessly with windows and I was off and running. There are features for sharing and streaming on the controller however, I don’t use that. I have disposable batteries in there right now, but I plan on getting some rechargeable. The controller has barely made a dent on the batteries that are in there at the moment. I also like that I can just cook the USB-C straight into the computer if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very nice and the response rate is very quick. Only issue is my A button seemed to be slightly jammed in before I started to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best controller for PC/Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control feels amazing with its grip and fits like a glove. The almost-perfect design for long play sessions doesn't tire your hands out. Plus, the cable you receive with it is very long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb-c cable

    Rated 5 out of 5 stars

    Newer high quality controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality on these new style Microsoft controllers. Feels nice and they’ve added grips around the handles of the controllers. It’s a nice welcomed feature. This is a great buy as it comes with the charging/plug in cable. The new ones use the USB-C which is great for charging other accessories. You will need to buy the chargeable battery separately but it is plug and play without it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as said and the controller is alright but I mean it is the cheapest wireless controller from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are perfect for my kids & everyday use. These aren't the high dollar super gamer controllers but for the average everyday gamer, these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Game Controller.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Controller! Very User-Friendly! Well made and fun to use!

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best ones yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller Microsoft ever made. This generation are tough as nails. The older ones are crap with stick drift out the box. The gen 1 elite broke literally in pieces in 100 days. Gen 2 pretty solid but I’m being too gentle bc I’m scared. But man the grip on these new ones feel like a glizzy gen 4 if u know u know

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like it needs too. Easy to use. I would purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the only drawback is the lack of rechargeable battery on it, it has to be purchased separately

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c cable

    Rated 5 out of 5 stars

    The Microsoft Xbox Wireless and Wired Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox Controller for my son for Christmas and he especially likes being able to use wireless with Xbox, BT on PC or wired, That was the main reason why I bought it because it is so versatile. you can get power through the USB-C cable also. He uses rechargeable batteries and it comes with regular alkalines.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Size is different from picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tiny then expected from photos but plays good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller. It works. Does what it's supposed too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with downloading an app. Works seamlessly with my laptop. Only con would say the buttons click, wish they were quieter, but won't complain for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No battery included

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the exact job it's supposed to. It gets a bump to 4 stars for having an innovative roughed edge on the handles for better grip and long play sessions. No battery included which is insane for the pricepoint. That being said it is compatible with xbox one, the x series and steam.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Azrael,

      Thank you for taking some time from your day to share your experience with us, we really appreciate hearing back from the community. We couldn't be happier you are enjoying your new Xbox Series X/S Controller, and the optimized performance it provides. Whether it be the improved grip texture, comfortable user interface, or simply the whole package, we're excited to know it has been a benefit to your setup. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Plug and Play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play! Bought it for a controller to use with PC. Nearly everything on pc has controller support for the Xbox controller. Came with a month of game pass ultimate too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid controller nothing too special about it but worth the price

    I would recommend this to a friend
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