Customer Ratings & Reviews
- Model:
- EP2-29943/1V8-00001
- SKU:
- 6436824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.
This summary was generated by AI based on customer reviews.
It does what it ahould
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and responsive. Shipped clean and fast. Works as expected.
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st party Xbox controllers so not lying to really complain about. There is a slight texturing on the back of the grips. It feels odd at first but you don’t notice it after 5 minutes
I would recommend this to a friendGreat Update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers work well with the Series X. Very responsive and work well. With the speed of the X, the controller gives you a slight advantage over those still using an Xbox One in my opinion.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brent,
Thanks for sharing your thoughts on the Xbox Series X/S Controller. We are happy to hear it's working well with your Xbox Series X. We hope it takes your gaming to the next level!
Cheers,
Kiernan
Xbox Customer Care
Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for Xbox! Comfortable in hands which is why I bought two
I would recommend this to a friendXbox Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this in blue for my son's birthday and it was a hit! It shipped promptly and I received it in 2 days! My son has always used this kind of controller and will settle for nothing less.
I would recommend this to a friendController review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest service ever had in any electronic store thank you best buy.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and features. Good grips. Nice option to connect headset on controller.
I would recommend this to a friendDoes the job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy the name brand stuff and youll never have an issue.
I would recommend this to a friendGood sale price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stock controllers on Xbox are worth it compared to the elite which break a lot in the LB buttons.
I would recommend this to a friendBest bang for your buck
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic controller, does its purpose. The only thing I don’t like is that it feels cheaply made.
I would recommend this to a friendGreat control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid control, I mainly use the control for pc gaming.
I would recommend this to a friendNew Xbox Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice controller, also came with charge cable. Feels really comfortable in my hands. Very nice purchase.
I would recommend this to a friend- Cons mentioned:Condition
Good but becareful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good but be AWARE: I was given an open box, used item and not the new controller as advertised. How do I know it was used? It had dirty fingerprints all over it, missing papers, and the cable was untied. It was also not taped to be closed. It is still good and I am using it. But I paid for a new item not an open box one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your new Xbox wireless controller hasn't met expectations. We recommend reporting this issue to Best Buy Support directly here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the buy well buy again and no where better to buy it the best buy
I would recommend this to a friendBest Controller to Date!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works great, looks beautiful, and is very functional. I like using the share button to grab screen pics of juicy boots.
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. You need to update the firmware of the controller if you want to use it via Bluetooth with Windows 10. But it is very easy with the Xbox accesory app in the Microsoft store
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The cross-platform functionality of your new Xbox Series X/S Controller truly sets it apart, and allows users to continue using their familiar interface, no matter what host device is selected. We're happy to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. If you are looking for future guidance on pairing your device, we recommend the following link. Find everything you need to correctly sync your controller, here: https://support.xbox.com/en-US/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc
Happy Gaming,
Brad - Xbox Customer Care
Microsoft - Controller for Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft - Controller for Xbox Series X|S, and Xbox One + USB-C Cable (Latest Model) - Black is perfect and better than the one I had!
I would recommend this to a friendNice controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter needed a new XBOX controller and had some Best Buy giftcards to use so this way a no brainer. Can't go wrong with XBOX
I would recommend this to a friendGood buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described. Great price at the time. Works great.
I would recommend this to a friendBrand new controller really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new controller with the usb-c connector is probably the best thing to have been added and the new d-pad is super responsive and smooth
I would recommend this to a friend