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Customer Ratings & Reviews

$44.99
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Comp. Value: $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,168 reviews
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new XBOX controller and had some Best Buy giftcards to use so this way a no brainer. Can't go wrong with XBOX

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor Quality. Died in 6 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm shocked by the poor quality of this controller. I own two Xbox One controllers that are over four years old and still work fine. I bought this one last Christmas, but it has already become completely unusable. While I might expect a small amount of stick drift over time, the left joystick on this controller is entirely stuck and useless. For the price I paid, I expected much better durability and performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it ahould

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and responsive. Shipped clean and fast. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Xbox! Comfortable in hands which is why I bought two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and features. Good grips. Nice option to connect headset on controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sale price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stock controllers on Xbox are worth it compared to the elite which break a lot in the LB buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest service ever had in any electronic store thank you best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic controller, does its purpose. The only thing I don’t like is that it feels cheaply made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller Cop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came packaged very nice. Wasnapple to connect to my laptop and phone for gaming. Well worth the price. Worked flawlessly. Really brings mobile gaming to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box. Clean, no scuff marks. Packaging was ripped, but that's not a big deal. Using it for connection to iPhone w/iOS 14.5. Works great for supported apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. D-pad takes a bit of time to get used to but is a welcome addition, Grips on the back are nice, can't go wrong with using it on a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy the name brand stuff and youll never have an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the buy well buy again and no where better to buy it the best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid control, I mainly use the control for pc gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've used.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in perfect condition. My favorite controller. Works well for pc gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play games on my PC, connected seamlessly with no issues and works perfectly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bugs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller in October and it's been a never-ending battle to keep it connected to my PC. I have a PS4 controller and a scuf XB controller as well. This is the 4th controller in a year I've had to replace. The weirdness of the bugs in this controller astounds me. First of all, I've updated the firmware so for all you flamers out there that will say "Did you update the firmware?" It's a hard yes. This controller works on XBox but not a gaming Alienware Desktop, it connects/disconnects/connects. Other XBox controllers work on the same PC... Same cords... The up gets stuck and even when you disconnect the controller completely the only way menus stop going up is to reboot the PC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! This is what I was hoping for. Dont have any problem with wired connectivity. I used wireless controller in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new style Xbox controller the bottom is textured and feels just right for a little grip. The D pad is perfect a nice click with each press for a great feedback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox One controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller---works well--they've added a button for screen capture (lower of the 3 middle buttons beneath main) and i keep accidentally hitting this but, other than that, good controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that your new Xbox wireless controller is working well for you. To prevent accidentally pressing the Share Button, we recommend using the Xbox Accessories App to reconfigure it so that the button must be held down instead of pressed. Thanks for sharing your experience; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft