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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1157 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,157 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, fast shipping, one of the few places that have controller and usb cable instock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    serve the purpose. bought it as second player remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to buy with the plug-and-play. Don't see these bundles often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very nice nice nice nice nice nice very nice ,

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 2 out of 5 stars

    Bought new, was sent used ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this is a one-off or standard practice, but I got a used unit sent to me. Inside was dusty/dirty and cable clearly use before. Will be taking back ... disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly smaller than xbox one controllers and with a better D pad, definitely an upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're excited to hear you are enjoying the upgraded design and improved functionality of your new Xbox Series X/S Controller! We made sure to optimize the entire interface, and are thrilled you have found it to suit your needs as a gamer. Thank you for taking a few minutes to share your experience with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but kind of cheap compared to the elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. as expected. nothing abnormal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is controller is exactly as advertised. It came to my home quickly and punctually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and look of this controller but it seems to freeze or lag when you press buttons at times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevans,

      We're glad that you're enjoying your new Xbox wireless controller for the most part. If you're still experiencing an issue with lag, we first recommend that you try updating its firmware. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    It’s adequate for what it is….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worst Xbox controller out there… the original Xbox controller yuck… why Microsoft why. My favorite will always be the original Dreamcast with the VMU. If Microsoft would be able to do that I would love Bill Gates!!! But this is ok I’m not a fan of the bottom four trigger buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough and it’s just the right size for my hands. Works great with my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love it ! I like the sleekness of the remote and the style of the left d= pad

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are thrilled to hear that you are enjoying the Xbox Series S/X Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say its an xbox controller, works like an xbox controller should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and no issues!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and no issues! Love saving money on open-box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gaming too

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on pc using Bluetooth playing games off my steam library

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking controller really love it so far good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Better range it seems than the one that came with the xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for pc gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and comes with a really long cable and I love the dpad

    I would recommend this to a friend