Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.6 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,175 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love it ! I like the sleekness of the remote and the style of the left d= pad

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are thrilled to hear that you are enjoying the Xbox Series S/X Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly smaller than xbox one controllers and with a better D pad, definitely an upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're excited to hear you are enjoying the upgraded design and improved functionality of your new Xbox Series X/S Controller! We made sure to optimize the entire interface, and are thrilled you have found it to suit your needs as a gamer. Thank you for taking a few minutes to share your experience with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sir

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is controller is exactly as advertised. It came to my home quickly and punctually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to buy with the plug-and-play. Don't see these bundles often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough and it’s just the right size for my hands. Works great with my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra controller for the xbox one x and this paired perfectly with no issues!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steven,

      Sometimes you just need an extra controller! We're happy you have found a reliable solution for you and your setup in your new Xbox Series X/S Controller. We're thrilled to be a valued addition to your game sessions! Thank you for taking a few minutes to share your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. Cordless seem to last longer.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 2 out of 5 stars

    Bought new, was sent used ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this is a one-off or standard practice, but I got a used unit sent to me. Inside was dusty/dirty and cable clearly use before. Will be taking back ... disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Better range it seems than the one that came with the xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gaming too

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on pc using Bluetooth playing games off my steam library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and look of this controller but it seems to freeze or lag when you press buttons at times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevans,

      We're glad that you're enjoying your new Xbox wireless controller for the most part. If you're still experiencing an issue with lag, we first recommend that you try updating its firmware. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Garbage product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine the first month. Then started to overheat batteries. Cannot use it wireless anymore. It still works wired, but I bought this to use it wirelessly. Pure and utterly expensive garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for pc gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and comes with a really long cable and I love the dpad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very nice nice nice nice nice nice very nice ,

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but kind of cheap compared to the elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. as expected. nothing abnormal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to setup. No issues at all with this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have type c connection to the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and price was right,if your a big gamer like me then this is for you

    I would recommend this to a friend