Customer Ratings & Reviews
- Model:
- EP2-29943/1V8-00001
- SKU:
- 6436824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bumpers
Poorly made, replaced four of them
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been through many of the new - updated for Xbox Series X|S - controllers. They are all garbage. They are poorly made - inconsistent gaps and edges - poorly constructed - the bumpers break as they “submarine” into the slots, and the worst, poorly packaged. The cables are sloppily thrown in the packages and even the anti-tamper stickers look applied by a blind dyrden. Microsoft should be ashamed, but they’re too busy with their chairman.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Best remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for my Xbox series x it works great and no lag
I would recommend this to a friendXbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being a corded controller out of all them i like this one cord longer
I would recommend this to a friendXBOX controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I use it on a pc to play games. Very comfortable.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great controller overall that does what it intends to do.
I would recommend this to a friendXbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best designs Xbox has come out for their controllers. Feels great.
I would recommend this to a friendGreat Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller responds well and can be used on both PC and the Xbox.
I would recommend this to a friendWorks well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as thick as original controller. Feels almost hollow. But works excellent!
I would recommend this to a friendGood overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Wired connection for pc. Plug and play.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for great price. No issues. Use it on my PC and works perfect.
I would recommend this to a friendLive this thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox remote yet! This remote is a HUGR upgrade over the last one!
I would recommend this to a friendLove this controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox has the best controllers they fit your hands perfectly
I would recommend this to a friendGood to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Price was cheaper than most other stores.
I would recommend this to a friendComfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new texture on the back is amazing especially if one sweats
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy you've noticed the improved grip textures we've added to the design of your new Xbox Series X/S Controller! We wanted to make your new device the most comfortable interface available, and we're thrilled you've been enjoying its addition to your home setup. Thank you for sharing your experience with the community! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Great quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use good price. Would Recommend
I would recommend this to a friendWorked as promised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected no issues so far. Would recommend.
I would recommend this to a friendAlways Bet on Black
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it better in black because, like a cardigan, I'm a sweater.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chris,
Whether sweating in-game or out, we've designed your new Xbox Series X/S Controller to a comfortable solution for our gamers. From the dexterity of your interface's control, to the added optimized grip textures, your new device helps you keep a grip through even the toughest gameplay. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Grip
Works as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on a great deal and works as expected. I enjoy the new texture grip that is on this updated version of the black controller and was able to use it easily with my PC.
I would recommend this to a friend Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the new Xbox. Would recommend when on sale.
I would recommend this to a friendSeem to be built better now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to be built better now. Also seems to have better quality buttons.
I would recommend this to a friend