Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Xbox Wireless Controller for Windows Devices, Xbox Series X, Xbox Series S, Xbox One + USB-C Cable - Carbon Black.
  • Xbox Wireless Controller - USB-C Cable
  • Modernized Design: Sculpted surfaces and refined geometry for enhanced comfort and effortless control during gameplay.
  • Stay on Target: 1. Xbox Wireless and Bluetooth Technology 2. Textured Grip on the triggers, bumpers, and back case 3. Xbox Hybrid D-Pad 4. Dedicated Share Button 5. Plug in and play with the included 9' USB-C Cable
  • Custom Mapping Customize button mappings with the Xbox Accessories app. RB B X Y A B
  • Easily pair and switch between devices including Xbox Series X, Windows PC, iOS, and Android. Game Pass included.
  • 360 View of the Wireless Xbox Controller Black video 0 minutes 15 seconds

Microsoft - Xbox Wireless Controller + USB-C Cable for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black + USB-C

Model:
EP2-29943/1V8-00001
SKU:
6436824
Highly rated by customers for:
$44.99
Save $15
Comp. Value: $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,168 reviews

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice controller, however it does not have work with Bluetooth with my laptop

    No, I would not recommend this to a friend

  • Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wireless option is one of the main reasons when chosing a new controller

    I would recommend this to a friend

  • Good!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing and comfortable great price for such an amazing controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeffrey,

      We are happy to hear that you are enjoying the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy setup comes with charging cable

    I would recommend this to a friend

  • Good basic controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a basic wireless controller that works like it’s supposed to. Very good construction and should last a long time. The added cable to power it is a nice add-on.

    I would recommend this to a friend

  • My favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite controller and the cable is a good add on.

    I would recommend this to a friend

  • Replacement Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish these controllers lasted longer than a year or so. Works good though.

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery time. Product is better than my old model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      We're excited to hear you've noticed the improvements we've made in the latest design of your new Xbox Series X/S Controller! We've optimized the entire interface, including everything from its precision and in-game control, to the in-hand feel and added grip textures. We're happy you think we've improved upon the past! Thank you for sharing your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Good Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as exactly advertised from Microsoft.

    I would recommend this to a friend

  • good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not use bluetooth in pc，it is awful when i use for FIFA

    I would recommend this to a friend

  • Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are well worthwhile for your gaming

    I would recommend this to a friend

  • Solid Controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for PC. No extra setup was required, and works well.

    I would recommend this to a friend

  • A1 controller. PC gamer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me and realize this was also a wireless controller.

    I would recommend this to a friend

  • Nice controller-but wireless is broken.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is nice. HOWEVER, it does not work well (if at all) over Bluetooth with a windows 10 PC or laptop. I have tried many times, over many firmware and software updates, and have not been able to connect. If you plan on using this wirelessly, buy the wireless USB adapter.

    I would recommend this to a friend

  • Quick response time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has out done themselves this yeah witj this controller

    I would recommend this to a friend

  • Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, fits perfectly in the hand & the share button

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new model my son likes it alot will wired wireless

    I would recommend this to a friend

  • Great purchase for Pc gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, reliable. Use it to play games on my PC frequently.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      The cross-platform functionality of your new Xbox Series X/S Controller is a huge perk! No matter your host, we've designed your new interface to give our users more of the in-game control they seek. We're thrilled you are enjoying the experience so far! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Works Fine and Simple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Simple: wired with no batteries.

    I would recommend this to a friend

  • Great controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and I just like the overall Microsoft interface.

    I would recommend this to a friend
Page 51, Showing 1,001-1,020 of 1,168 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.