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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.6 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,175 reviews
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new texture on the back is amazing especially if one sweats

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you've noticed the improved grip textures we've added to the design of your new Xbox Series X/S Controller! We wanted to make your new device the most comfortable interface available, and we're thrilled you've been enjoying its addition to your home setup. Thank you for sharing your experience with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Price was cheaper than most other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use good price. Would Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected no issues so far. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Bet on Black

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better in black because, like a cardigan, I'm a sweater.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Whether sweating in-game or out, we've designed your new Xbox Series X/S Controller to a comfortable solution for our gamers. From the dexterity of your interface's control, to the added optimized grip textures, your new device helps you keep a grip through even the toughest gameplay. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the new Xbox. Would recommend when on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Two week lifespan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller lasted two weeks before the cheap plastic wore out, with issues like bad stick drift and mushy buttons, etc. It's made from the cheapest plastics possible, but I guess they have to make their money somehow...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing and comfortable great price for such an amazing controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeffrey,

      We are happy to hear that you are enjoying the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a great deal and works as expected. I enjoy the new texture grip that is on this updated version of the black controller and was able to use it easily with my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite controller and the cable is a good add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy setup comes with charging cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery time. Product is better than my old model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      We're excited to hear you've noticed the improvements we've made in the latest design of your new Xbox Series X/S Controller! We've optimized the entire interface, including everything from its precision and in-game control, to the in-hand feel and added grip textures. We're happy you think we've improved upon the past! Thank you for sharing your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as exactly advertised from Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem to be built better now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to be built better now. Also seems to have better quality buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 controller. PC gamer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me and realize this was also a wireless controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice controller, however it does not have work with Bluetooth with my laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good basic controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a basic wireless controller that works like it’s supposed to. Very good construction and should last a long time. The added cable to power it is a nice add-on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wireless option is one of the main reasons when chosing a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, fits perfectly in the hand & the share button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has out done themselves this yeah witj this controller

    I would recommend this to a friend