Customer Ratings & Reviews
- Model:
- EP2-29943/1V8-00001
- SKU:
- 6436824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the quality, ease of use, and compatibility of the Xbox Wireless Controller. Many appreciate the included USB-C cable and the comfortable grip. Some customers have expressed concerns regarding battery life, while others have reported issues with stick drift. There were also a few complaints about the condition of the received controller and the feel of the buttons.
This summary was generated by AI based on customer reviews.
Great!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, it just works. Charging cable is a plus.
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new controller design! Fits perfectly in my hands!
I would recommend this to a friendXBOX Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great. Love it and the joy stick feels nice.
I would recommend this to a friendSimple and great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. It was the only color available and in stock
I would recommend this to a friendExcellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Would recommend to friends and family.
I would recommend this to a friendGood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but joystick came apart soon after purchase. Easy exchange.
I would recommend this to a friendgreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the usb cable is a nice bonus you can use cable or batteries
I would recommend this to a friendFree usb c cable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same controller with extra cable, worth it in my opinion.
I would recommend this to a friend- Cons mentioned:Condition
box was heavily damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works and the only reason it has 2 stars but the box was heavily damaged and it looked like it was used because it was missing the batteries and the wire was tangled
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that your new Xbox wireless controller didn't meet expectations. If this controller was purchased brand new, we recommend contacting Best Buy customer service for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
A great backwards/forwards compatible controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an incredibly responsive, and comfortable controller.
I would recommend this to a friendSon approved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this control for my son, he loves it. Great value.
I would recommend this to a friendRight trigger issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right trigger is already not working correctly, not happy :(
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Xbox controller and it’s not at a bad price.
I would recommend this to a friendWorks Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a wired controller and this did the trick.
I would recommend this to a friendBest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming controllers got even better.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chris,
We're happy to hear you started with high expectations, and even happier to know we surpassed them with your new Xbox Series X/S Controller! Whether it be the improved grip textures, optimized user interface, or simply the reliable functionality it hosts, there's a lot to love about your new device. We're excited you've found it to be a beneficial addition to your gaming setup! Thank you for taking some time to share your thoughts with us. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
Sticky triggers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a really good controller. But, the right trigger turned sticky because of the gum inside the controller. It was a design flaw. I faced the same issue last time.
I would recommend this to a friendWell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service if l recommend you buy online here
I would recommend this to a friendKnock off??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a cheap knock off version. The Dpad isnt smooth at all, dont get me wrong, works great but I cant help but the feel and texture of it are exactly like a cheap knock off from GameStop.
No, I would not recommend this to a friendNice Contoller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid contoller. Nice button and joy stick action.
I would recommend this to a friend- Pros mentioned:Usb-c cable
Was sold a return item w/o being made aware .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a used item For full price. Product works fine so far but I’m sure who ever bought the controller and then returned it was to get the free game pass that comes in the box . I tried signing up but the code was already used.
I would recommend this to a friend