Customer Ratings & Reviews
- Model:
- EP2-29943/1V8-00001
- SKU:
- 6436824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.
This summary was generated by AI based on customer reviews.
Microsoft controller Xbox Series X/S
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent replacement mouse for my X-Box, has had no issues
I would recommend this to a friendExcellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Would recommend to friends and family.
I would recommend this to a friendFree usb c cable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same controller with extra cable, worth it in my opinion.
I would recommend this to a friendSon approved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this control for my son, he loves it. Great value.
I would recommend this to a friendA great backwards/forwards compatible controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an incredibly responsive, and comfortable controller.
I would recommend this to a friendGood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but joystick came apart soon after purchase. Easy exchange.
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Xbox controller and it’s not at a bad price.
I would recommend this to a friend- Cons mentioned:Condition
box was heavily damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works and the only reason it has 2 stars but the box was heavily damaged and it looked like it was used because it was missing the batteries and the wire was tangled
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that your new Xbox wireless controller didn't meet expectations. If this controller was purchased brand new, we recommend contacting Best Buy customer service for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a wired controller and this did the trick.
I would recommend this to a friendBest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gaming controllers got even better.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chris,
We're happy to hear you started with high expectations, and even happier to know we surpassed them with your new Xbox Series X/S Controller! Whether it be the improved grip textures, optimized user interface, or simply the reliable functionality it hosts, there's a lot to love about your new device. We're excited you've found it to be a beneficial addition to your gaming setup! Thank you for taking some time to share your thoughts with us. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
Right trigger issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right trigger is already not working correctly, not happy :(
I would recommend this to a friendWell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service if l recommend you buy online here
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking controller really love it so far good
I would recommend this to a friendNice Contoller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid contoller. Nice button and joy stick action.
I would recommend this to a friendKnock off??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a cheap knock off version. The Dpad isnt smooth at all, dont get me wrong, works great but I cant help but the feel and texture of it are exactly like a cheap knock off from GameStop.
No, I would not recommend this to a friendSticky triggers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a really good controller. But, the right trigger turned sticky because of the gum inside the controller. It was a design flaw. I faced the same issue last time.
I would recommend this to a friendGame stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for intended purpose! Standard pricing.
I would recommend this to a friendNothing special and they aren’t built to last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen capture button in the middle is actually quite annoying. I find myself accidentally hitting it when i didn’t want to. It also wouldn’t work with my headset even after doing updates. The headset works with all of my other controllers, but the volume functions wouldn’t respond. I returned it, but there weren’t any in stock to be able to tell if it was the controller or their firmware that was the issue. These controllers are nothing special and really aren’t built to last. I bought an elite controller and had to return it twice. I even had the Best Buy service plan, but still had to keep buying the plan every time the controller died. I gave up after the second replacement.
No, I would not recommend this to a friendUsed Controller Sold as New
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me an open box used controller but also gave me a partial refund so I can't complain much. Controller has some slight scuffs on it but everything works well and the controller feels great to hold. Overall decent purchase.
No, I would not recommend this to a friendMake sure to buy the protection plan! Ur welcome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I swear these controllers only last like 3-6 months. There is always a toggle drift or the rb stops working for no reason at all. It's the strangest thing. Make sure you buy the protection. You'll need it!
I would recommend this to a friend