Customer Ratings & Reviews
- Model:
- EP2-29943/1V8-00001
- SKU:
- 6436824
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c cable
Was sold a return item w/o being made aware .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a used item For full price. Product works fine so far but I’m sure who ever bought the controller and then returned it was to get the free game pass that comes in the box . I tried signing up but the code was already used.
I would recommend this to a friend Paid full price and was sent a used controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was this product delivered a week late, it also isn't even a new item even though I paid the full price for it. The box was clearly damaged/scuffed, no plastic wrapping whatsoever, the cable was completely unfurled, and there was hair and dead skin on the controller, disgusting. Also on the label it says it was shipped from "Return Center".... Truly disappointed and probably won't be purchasing anything from Best Buy anymore.
No, I would not recommend this to a friendSlightly disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like the previous generation dont see a difference. Also this open box was missing the cable the box says controller and cable. But no cable. So customer service was not observant on the return
I would recommend this to a friendGreat controller but issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox makes a fantastic controller. The new series controllet is no exception. However even after a few uldates the controller will sometimes disconnect for no reason. I believe Microsoft will eventually fix this with more updates.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you've experienced connection issues with your Xbox wireless controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Battery life
Awesome feel and responsive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is still using batteries and not providing some in the box. If anything the xbox battery should come with it.
I would recommend this to a friend - Cons mentioned:Battery life
Horrible Feel/Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed with Xbox when it comes to the overall feel of this controller. The A/B/X/Y buttons feel incredibly cheap and dissatisfying to press. Especially, when compared to a PS5 controller. To top it off, you need to buy batteries for the Xbox controller when you get it. Overall, extremely disappointing. If I had to pick between this and the PS5 controller, I'd get the PS5 controller any day.
No, I would not recommend this to a friend - Cons mentioned:Price
Left dtick got stuck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and left stick got stuck moving forward. Best Buy was good aboit refund, went with wired controller instead.
No, I would not recommend this to a friend Just Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controllers have been lacking in quality over the years, but it gets the job done. I use it for PC gaming but I end up having to replace it at least twice a year.
No, I would not recommend this to a friendX box series s (black)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how this item is somewhat the same price as a regular controller but even better because it comes with a wire. The only problem I had was when I got the box, box came damaged.
I would recommend this to a friend- Cons mentioned:Stick drift
Long way to go on these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift almost out of the box. Within the first 2 days.
No, I would not recommend this to a friend Bad controller lasted model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is three controllers model I was buying.... but really is bad lasted model just working few days after start problems with the bottoms
No, I would not recommend this to a friend- Pros mentioned:Ease of use
The controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Works very well with my pc. Made playing my games a lot easier
I would recommend this to a friend - Cons mentioned:Bumpers
Xbox controller review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine for what it is. Bumpers usually give out first.
I would recommend this to a friend X box controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joy direction button got stuck and toggles automatically by itself
I would recommend this to a friend- Pros mentioned:Usb-c cable
BE WARNED- INPUT LAG WHILE USING WIRELESSLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and to the point, controller works and feels fine. EXCEPT the fact that connecting via Bluetooth to PC apparently gives it the craziest input lag for no reason that I was only able to fix by plugging into PC using USB-C cable and magically it worked like my other three Xbox one controllers(that were connected Bluetooth). I will unfortunately be returning this as its basically useless without being hardwired into my PC.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue using this Xbox controller via Bluetooth. Our team at Xbox Support may be able to help. Please troubleshoot the issue with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
Hope that helps,
Chuck
Xbox Customer Care
Xbox series x controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is a really great choice to use for the Xbox Series x.
I would recommend this to a friendGood controller for Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller for Xbox. Only issue is hard core gamers these start to break down after about 6 months or so, so get the BB warranty replacement and you will be fine.
I would recommend this to a friend- Pros mentioned:Ease of use
Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and battery last forever and it is easy to use !
I would recommend this to a friend - Cons mentioned:Condition
Used but paid for full price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers good but I paid full price and it seemed to be used when it arrived.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that this Xbox wireless controller didn't meet expectations. Unless otherwise specified, this controller should be sold brand new. If it's within Best Buy's return period, we recommend exchanging it for a new one.
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
Xbox remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice remote to play with. Has a nice grip and touch.
I would recommend this to a friend