Customer Ratings & Reviews

Looking for a cable to charge a rechargeable battery. Sold out everywhere. Thought this might do the trick but no, it only powers the controller it WON’T recharge a Microsoft rechargeable battery. None of the reviews or info online would tell you this. Had to purchase and experiment myself.

Ive gone through 4 controllers. Probably should've added geek squad protection on this order. The thumbsticks seem to either drift or rubber tips come off.

While wireless is the mainstream, being able to have the backup wired option is great. Especially PC if you want that connection, and not worrying about battery power. Simple connection for your needs

X button sticks/broken; geek squad won't pick up the phone for a swap out

Bought this to replace my original controller after it initially started suffering from left stick drift and eventually the left stick (press down) button stopped working completely. After about three months I noticed some left stick drift on this controller, followed by the right stick, and now the left stick has significantly worsened (on menus the controller cycles through all of the options constantly on its own). It has gone from a nuisance to affecting gameplay. Pressing down on the left stick still works/registers; once this goes I will likely have to replace the controller again.

Good controller. But not a good cord, breaks easily.

I bought this over a year ago as an open box item and just now decided to try it out, only to discover that it won’t connect to any windows 10 PC through the usb cable. I tried multiple ports and cables, and none of them resolved the issue. I updated my usb drivers, but that didn’t resolve the issue either. I’m really frustrated and disappointed.

I give it a 4 star only because of the cord/cable that comes with it becomes a bit flimsy toward the Type C insertion point of the controller. Other than that, so far it's been a great controller.

Worst experience ever ordering online. I’ve had so many retailers have a simple address change link or even call me. I forgot to write unit 1 and never arrived. And their same day delivery took a full week to even get processed. Worst ever no wonder they are going out of business! I used to love Best Buy but it’s just a crap company hanging on

Came with noticeable signs of use, but as expected.

Ordered this new for curbside pickup. When I got home I noticed the tape didn’t seem like the original and the cable that comes included wasn’t even wrapped up, it was just in the box loose.

says it comes with batteries - it doesnt. havent tried the controller cause i lit cant because the batteries were not included

This controller broke after 2 months of using it. I didn't drop it. I didn't do anything that would damage it but now the left thumb stick doesn't work properly.

Junk. Right stick started drifting/jumping down after less than 30 days. No better than much cheaper alternatives.

Worked great for exactly 156 days. After that, it started to randomly disconnect, which is in no way desired while playing. Manufacturer's warranty is for only 90 days. I suppose one could pay extra to get the extended warranty. Or one could pay the same price for a competing product that will last more than 6 months.

Updated the firmware, but this controller still doesn't work correctly. Running through bluetooth and it doesn't register button presses. Directly wired it'll work, but only if you start the game plugged in. If you started plugged in, then you can then unplug and the wireless works. This workaround only worked for Steam titles. My xbox 360 controller works for all games on Steam and non Steam titles, so going back to that.

Great feeling controller but the longevity on this model has been poor. Now on my third one in three years with fairly minimal use

I purchased this new and recieved a used controller in an open box. The security seal had been cut. The controller is covered in dust. The cord is not wouund up neatly. I can't even return it, because I put off opening the box from the post office it shipped in, because the spare controller wasn't needed yet

This controller works great on PC games that support it. No wireless connection to deal with.

Codes on the inside are already used, and joysticks may came used to