Customer Ratings & Reviews
- Model:
- EP2-29943/1V8-00001
- |
- SKU:
- 6436824
Customer reviews
Rating 4.6 out of 5 stars with 1168 reviews
(1,168 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, ease of use, grip, and compatibility of the Xbox Wireless Controller. Many appreciate the inclusion of the USB-C cable and the comfortable feel of the controller. Some customers have expressed concerns regarding battery life, stick drift, and price. A few have reported issues with the controller's condition upon arrival and the feel of the buttons.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product:)), good product, I liked it a lot ws a good control, I like it
I would recommend this to a friendRated 5 out of 5 stars
The feel of next-gen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller for PC gaming. Charging cable makes it easy to connect to PC, better than using the built in Bluetooth.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you are utilizing the cross-platform functionality of your new Xbox Series X/S Controller! The added charging cable is a huge design improvement, we're happy you have found it to suit your needs. Thank you for taking a few minutes to walk us through your experience! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Rated 5 out of 5 stars
A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. Finally upgraded from a 360 controller and can see why it’s so great!
I would recommend this to a friend- Cons mentioned:Condition
Rated 2 out of 5 stars
Honest review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving two stars because of efficient delivery service. However, unfortunately, the device packaging had been tempered with and the device was opened.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Defective and Zero Customer Support from Microsoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box mine had a sticky right trigger. When you pressed the right trigger and then released, there was a split second delay before it would unstick and return. Later, the left thumb stick stopped working when pressed upwards. Left, right, and down all continue to work, but upwards does not register anything. Microsoft told me that a replacement would cost $99.99 and would do nothing for me despite being only a few weeks out of warranty. Gaming since the early '90s and I've never experienced a controller that only lasts 6 months. Most controllers from the '90s and '00s still work today, but do not expect that kind of longevity from these. 6 months of only a few hours per week of using it, storing it carefully, and yet it still craps out. Stick with Sony or the previous XB1 controller.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pretty good controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller with the attention of gaming on my pc and it works pretty well. It’s really sample to sync up to a pc as along as you have a usb port to put it into.
I would recommend this to a friendRated 1 out of 5 stars
Should be rechargeable for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s absolutely LUDICROUS that these are $70 and still aren’t rechargeable, when Sony has offered rechargeable controllers as standard equipment since the PS3
I would recommend this to a friendRated 1 out of 5 stars
Got Dusty Used Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a dusty used controller when I paid for a new one. I feel scammed. Never buying anything from BestBuy ever again.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your new Xbox controller didn't meet expectations. Unless otherwise indicated, this controller is sold brand new. We recommend contacting Best Buy Support for assistance: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care






