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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 35,609 reviews
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a extra controller for the X Box for two players games. Was easy to pair and the controller works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 12 year old! He is very happy with the ease of the buttons and he loves the design.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the controller is solid and a definite improvement over the stock controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Works perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little brothers and they love the color and that it's super easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control for the price. Does not slip out of my hands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Xbox One controller. Feels good in the hands. The button layout is great. Functionality is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Quality

    Rated 5 out of 5 stars

    Cool Color & Texture Grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this, as it works like any other controller, but the color and the textured grip is really nice!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. It was a great addition to the XBOX series X. Great grip.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son because of the color. It works well & we've had no issues with it thusfar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Controller Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of colors and are better than the standard controller. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been asking for an Xbox One for sometime now, and Best Buy had a great package deal. Can’t wait to see his face on Christmas morning! It will provide countless hours of enjoyment. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and use as second one for buddy pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good once u get used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller once u get used to the touch & feel to it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect when you have 2 kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my kids and Xbox One S for Christmas which came with a white remote. I bought the black one so that they could each claim their own remote. I am glad I did as once the system was hooked up I realized I could set the controllers up to their specific account so that when the console is turned on by their controller it gets them into their Xbox live account. Works great as they save their games in different profiles now they dont have to sign in/out of each others all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The red winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The comfort and feel along with being wireless is just what we needed for a second controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very handy, durable and easy to recharge .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    Solid like snake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conttoller grip feels good on hands. Easy to use and setup. Can also use with windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Sleek Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and nicely designed controller. Easy to use and not too bad on the wallet! Highly Recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox Phantom Black wireless controller! It's great to hear that it's been easy to use, and that you're a fan of its sleek design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and great feel, easy to hold and control with the movement and accuracy

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra grip material on the back, and the texture on the front really helps in longer gaming sessions. The Bluetooth range for PC gaming is long, but if you don't have an external antenna, or have a USB Bluetooth dongle installed AWAY from your metal case you'll have occasional response issues. I like how Xbox continues with it's AA support, as it allows rechargeable batteries to be used which can be replaced easily unlike Nintendo (which has decent enough support) and Sony.

    I would recommend this to a friend