Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 455 reviews
(455 customer reviews)to a friend
Rated 5 out of 5 stars
Very clear picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great light and very clear picture! Would recommend!
I would recommend this to a friendRated 5 out of 5 stars
Expert install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer Max was experienced and pleasant to work with. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do an amazing job installing and warranty all the work.
I would recommend this to a friendRated 5 out of 5 stars
Great fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty and looks like a factory install , can be adjusted
I would recommend this to a friendRated 1 out of 5 stars
coud not complete the install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to take it to CarToys for the install as they had no way of removing factory mirror from the 2014 mustang
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought product and got it installed in a timely manner
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has lines to help back up! The color is really vivid.
I would recommend this to a friendRated 5 out of 5 stars
Great camera. Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed instore Good camera and works efficiently
I would recommend this to a friendRated 5 out of 5 stars
Great backup camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image is crystal clear and the unit is tiny. Perfect.
I would recommend this to a friendRated 5 out of 5 stars
great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what a deal and install was fast and professional.
I would recommend this to a friendRated 5 out of 5 stars
Nice camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera, its very clear and does the job well.
I would recommend this to a friendRated 1 out of 5 stars
Installion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched up the inside of my car ................
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have it installed at Best Buy because it was 5 weeks on waiting list. If you can’t do better than this you don’t need to be in the installation business.
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello, RossDale1980! Thanks for taking the time to provide your feedback. We strive to provide the best service to our customers, and we're sorry you did not have this experience due to your local store's wait list. We hope you decide to give our Geek Squad Autotechs a chance to showcase their work, and you're welcome to explore any appointment slots that may open up and work for you: https://www.bestbuy.com/services/autotech/search.
Rated 1 out of 5 stars
Didn't do the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a backup cam and purchased installation. The sales reo said this was the last one and was a popular seller for the last 6 months, so I grabbed it as these seemed to be a popular item. I was later called by the service tech who confirmed what I had bought, what was needed to be done and he asked if I could come in earlier than what had been scheduled. When I went to the store the installer said the mirror was a seperate installation chartge from the backup camera. I was surprosed by this as the irtem was a package. The service tech siad these were a new item and the sales rep may have been unaware to make seperate charges for camera installation and mirror installation even though they are sold in one package. He said I would need to be charged more for a mirror install. Finding out I was going to have to pay an addition $75 made me return the item and get my money back for the purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
They couldn’t put the camera on my jeep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t have the right tools to install the camera
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We know how exciting a new backup camera on your car can be. It makes reversing so much easier! Sorry to hear that we may not have been able to install your camera. An Autotech consultation would be the way to go, as this would allow us to verify the best options we have available for your Jeep. You can schedule your free Autotech consultation online at http://bby.me/teppe
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is just okay. Moves a lot, but does do the job.
I would recommend this to a friendRated 1 out of 5 stars
I didn’t get it installed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will get another device installed instead. Thanks.
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
I would recommend this to a friendRated 1 out of 5 stars
Comes apart easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product. I returned the item
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was professionally mounted and works great! Good job!
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
I would recommend this to a friendRated 3 out of 5 stars
not so geeky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this service package to get the backup camera for my 2012 honda odyssey ex installed because the review for my camera system suggests me to get it done at bestbuy. I called beforehand to confirm the make/model of the car and camera system type and specially asked if they had any prior experience of installing this system,and got positive answer. But when i got there on the appointment date with the parts and instructions, they claimed they couldn't do it because the instructions require drilling a hole at the back plat even thou the drill saw was provided and i gave them the OK because they don't want to be liable for any mistake. While i appreciate their honesty but at the end of the day they sent me home because they are not good enough to get the job done. That's not the end of the story. The technician couldn't even cancel my service, they said the order was filled, so i had to call myself, which i did, only to get bounced to geeky squad, and then to post purchase department, but nobody was answering my phone so i got hung up eventually. i had to stop by customer service and get it returned. what a waste of my time. i will just do it myself
This review is from Rear Back-Up Camera Installation on Cars, trucks or SUVs (Hardware Not Included)
No, I would not recommend this to a friend