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Customer Ratings & Reviews

Highly rated by customers for:
Your price for this item is $699.99

Customer reviews

Rating 3.5 out of 5 stars with 680 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the knowledge and ease of use provided during the Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera service, and they feel that the security system is the best. However, many customers have expressed dissatisfaction with the installation quality. Some customers have also reported issues with the DVR and a lack of communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 680 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Knowledgeable, Highly Professional, and Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my security cameras and he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did as much as they could. They were lind and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad did an excellent job setting up the cameras and explains everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras installed as I requested at the time scheduled. Quick, clean installation despite the high temperatures in the attic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isaac and Ryan did a great job— very happy with the work they did they were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will not get service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is good but not in camera service, not enough knowledge at all didn't satisfied from service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very important to have the In Home Service from Best Buy on your side to assist with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job installing my cameras. they were on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they didn’t rush and was very kind and took pride in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worker

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and explain everything they did and showed me how to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents tried to wire my system but we couldnt find enough wire. They turned me to a different system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend saving money by getting total tech membership

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad to me aren’t doing anything that involv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is not for mounting cameras!! They showed up without tools or ladders and one guy weighed 500lbs and the other one weighed 300lbs and all they could do was blame the store for everything concerning the installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done in great detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my cameras were very detail oriented and even though they worked quickly everything turned out to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the installers on my security cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 8 security cameras on my store he did great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHANGED MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT GO THROUGH WITH IT I GOT A WIRELSS SYSTEM INSTEAD, BUT THE EASE OF CANCELLING IT WAS SUPERB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was a bit pricey, it cost more than the cameras but it was an easy and painless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and everyone in the store was nice.

    I would recommend this to a friend
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