About this item
Sit back and let a professional installer set up 4 wired cameras, so you can monitor your location. Note: If you need a floodlight camera installed, please call us at 1-800-433-5778 to order that service.
Before we begin
When we arrive at the site, we'll discuss the scope of work and your personal preferences to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Mounting the cameras
We’ll install and conceal up to 4 client-supplied cables (up to 100’ including Siamese wire) OR terminate, tone, and test up to 2 existing pre-run cables.
We'll also mount up to 4 solar panels near the device that is being powered by the solar panels.DVR installation
We’ll install and configure your nonrestricted stand-alone computer- or cloud-based digital video recorder (DVR) unit.
Connecting to your network
We’ll connect and configure the cameras to your existing IP- or video-based network. We’ll also help you set up any applicable apps on your device to control the cameras.
Final steps
We’ll verify the camera positions and change batteries as needed. We’ll also demonstrate how to use the new system and components, and let you know how to contact us for future support.
In addition, we'll help with personalization and the configuration of an existing voice control device with your new camera setup.
This service does not include computer repair, troubleshooting, setup or configuration of a new wireless network, recommendations on camera placement, home/mount modifications, or professional monitoring service setup/enablement.Per camera
For any additional cameras, an add-on charge must be assessed for installation.
*Additional charges may be required for land travel beyond installation coverage areas.*Additional charges may be incurred if a specialty ladder, scaffolding, or lift is required to perform the installation. If camera(s) or camera accessories will be placed on a surface such as brick or stucco, Add-on Custom Camera Mounting service is also required.
*Service returns cannot be accepted after installation services are completed.
General
Product NameDVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)BrandGeek Squad®
Other
Required for ServiceCustomer supplied wired cameras and cables (normally included in the camera hardware). An existing and functional network.Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.Estimated Time to Complete Service240 minutesUPC400058085033
Search
- A: AnswerRecently, i had installed ,by the Geek Squad,a Samsung 4 channels wired surveillance system. Before the installation, I had an " in home consultation" ( the Best Buy staff use some abbreviation - which was free) done by a BB surveyor. I strongly recommend have that done. The surveyor,later (24 h) emailed me a report about how the installation has to be done, and the additional items that i need to purchase prior the appointment installation time. The items were: a Netger Power line- to get a better internet signal,and additional cable (4 X 100 ft) in case the cable that came with the system it wont cover the area ). I have the router on the main floor, and the DVR is on the second floor. The crew who installed the system did not used the cable i additionally purchase,so those items i returned . At the time of the installation I did not had a monitor, so the tech guy used one of my TV's to set up the DVR, and make other adjustments that were needed( the views of each camera, the area covered.. etc ). Later, I purchase a small smart TV ( 32 inch) ,that was my choice, which is now connected to the DVR. It has a very clear image, and it's easy to use;any cheap computer monitor will do the job as well. I strongly recommend that before you decide to install a surveillance system, call the Best Buy customer service or go to a store. Talk with a Tech Rep about everything that you need to know, purchase or do prior to the installation. If I knew all of this things i mention before,I believe, that it would had saved me a lot of time.I used Jose's crew, he works with Installation Inc. Charlotte,NC, and they did a wonderful job. I was quite scared for them, because one camera was installed 40 ft high, and it was very hot that day.
Answered by Cristina
Q: QuestionWhat is the cost for installation of security cameras being installed at my home?(2 answers)
A: AnswerThey charge like $100 per camera. Don’t use geek squad at all!! I had a horrible experience with them. I had a wires system and they just didn’t want to do the job and they found all kinds of bs excuses why they can’t install the system. Kept trying to sell Me on getting wireless ring cams instead because it’s easier for them. I got a refund for the service and just installed everything myself. Well that was my experience.Answered by DMarket
- A: AnswerI did, it didn't say anywhere they will only install something you bought at BB. They didn't ask when I called to schedule the install. I suspect the GS people that do the installs are contractors any way in which case they wouldn't care one way or the other
Answered by Meredith
Q: QuestionDo they up charge you for going into the attic?(2 answers)
A: AnswerNo the did not charge any extra for going into the attic.Answered by Danny
- A: AnswerThey run the wires in the attic and down the inside of the wall and put a plate on the wall to run the wires out of it look really good.
Answered by Danny
Q: QuestionDoes the Geek Squad install outdoor cameras that I purchased at BestBuy?(3 answers)
A: AnswerI think Geek Squad may only be able to offer that service in some areas of the country. I would give them a call at 1-800-433-5778 to see if this is a service that is available in your area.Answered by FeyBBY
Q: Questionhow many cameras does the $199. cover(2 answers)
A: Answer2, additional cameras will be $99 for eachAnswered by fluffyunicorn
- A: AnswerThe installation cost is based on the labor time required to do the work, which has nothing with the cost of the cameras. If it was quick and easy I would have done it myself, (as I guess you would as well).
Answered by SenatorCY
Review Summary
Rating 3.5 out of 5 stars with 663 reviews
3.5Customers are saying
Customers admire the professionalism and installation expertise of the service. They appreciate the punctuality and quick, efficient work. However, some customers have concerns about bad service, no-shows, and exposed wires. There were also complaints about rescheduling appointments multiple times and lack of communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.