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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Close to great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the premium sound, it’s definitely better than the smaller echo dot. The only issue I’ve encountered is that occasionally the sound becomes muffled and the only fix to correct it that I’m aware of, is to simply unplug it for a few seconds and plug back in. Minus 1 star for the inconvenience, the non matching cord color, and the size of the adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I absolutely had no idea that I needed. It has been phenomenal for me so far. I’m already considering buying the Verizon with the clock on it. I would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the Amazon ecosystem and use Alexa, it’s a great little device. Sound quality is solid. If you don’t use Alexa products, you’re probably not even looking at this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great set up is easy and I would recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Echo devices are really nice, sound great and are a great complement to any home. However, I much prefer the cylindrical bodies of the previous generations. The circular form factor just takes up too much space on an end table. If it weren't for that one issue it would get 5 stars so if that's not important to you, consider this a 5 star review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to had a bridge for my lights and with this device I don’t needed. No cables or anything, you can add all lights at home and control them with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up through the app and with the talking commands! great sound too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to give me for Christmas and I’ve been enjoying it ever since o got it. Sounds great with the two speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Alexa User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has help us so much at home, my mom loves it and we have set up many extra devices to it, we just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Powerful noise, small speaker

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is not to large but because it runs straight off a power cable but it can push out some powerful sound. I also enjoy how quick the response from the device is and the processing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new design, speaker is ok and voice recognition is right on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was very good but you have tk pay tk put fifferent muaic and to tell her

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Speaker! Definitely recommending! Alexa integration is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great value on prime day and whenever it goes on sale. I wouldn't pay full price. Great quality and sound out of the full size unit. IMO alexa is superior to google.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new design . The speaker is ok and Great voice recognition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly, an upgraded version of Alexa! Very good quality sound and integration with existing system works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the alexa has great audio and is really loud. Sometimes it is hard for alexa to hear me call, but that is probably because of the acoustics of my room. Overall, great speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My personal assistant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my echo, was unsure if I sure get this one or goggle, but I’m good and happy with mine, I play music, and listen to anything I ask, nice to have an assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker, good bass and groups are cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These let me have music throughout the whole house or an area with jist voicr commands. Love these speakers and have subs throughout the house also in the groups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Echo Dot Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect. It works as expected. Not too large.

    I would recommend this to a friend