Customer Ratings & Reviews

I just use it as the instruction. Now it can not work, just have some lights flashing, cannot sync with my phone, display the time or record my data. I can not return it tp bestbuy now. And also the customer service of misfit is poor. They said give me a solution and after that they just disappear and not reply me again. I am disappointed and if you want to buy it, I have to say take a real consideration.

If you want a pedometer but you want a cheap alternative this is your product. It tracks your activity and sleep while not breaking the bank.

I needed a sleep tracker and step counter and this one has been very accurate, can't beat the price.

was a christmass present to myself. sunday was the third day and the last day using the tracker, it fell out of the wrist band, went looking for the tracker but didn't fint the tracker.. this is just a waste of money. don't purchase this device. you will lose it.. its a shame I did give one to a friend for christmass..guess I should tell him.. I wonder if I can return his for a refund?? most probley too long of time.

So I bought this hoping that it would be as good as the original one that I had, but it unfortunately was terrible. The plastic felt cheap, and I didn't like the way it "snapped" into the band. It didn't feel very secure to me. I finally got it in the band to my satisfaction, and then tried for a long time to get it to sync to the app, and it wouldn't even recognize the device. Overall, if you are debating between the two, save your money, and buy the original misfits. They are amazing.

It helps me stay active and I've already losing weigh because it reminds me to walk more and I keep the calories I take in less than the calories I burn.

We bought 2 of these in January 2015....as of March 2015, both wrist bands have broken. Unit works ok if you want to carry it in your pocket. If you want to wear it on your wrist, I would look for a product with a better wrist band. (note: spoke with salesperson at local Best Buy. He had not heard of this problem. When we looked at the display model, it also had a crack in the band.)

I haved owned this product for a little over a month now. I really enjoy it and app that goes along with it. Yesterday when I put it on my wrist, the band snapped in the middle. I emailed Misfit and have not heard anything back yet. If I could do it again, I'd spend the extra money and get a Fitbit.

I think this is a well-made budget activity tracker. But, the band material is very flimsy. I contacted Misfit customer support and they are shipping out a new band. Happy with it so far.

I needed to move around more now that weather is bad. I can monitor my steps and try to at least meet my goals. Also great sleep tracker. Misfit support is outstanding. They respond quickly to questions and problems. Overall I am pretty satisfied with this. Compared similar units and this seems the best, most reliable, and I can wear it in the shower.

Bought one a little over a week ago. It died after two days. I tried to change the battery, and it still didn't work. Brought it in to exchange it. Have had the other one less than a week. It disappeared out of my phone, and will no longer sync. I'm bringing it in to exchange it for the similarly priced Jawbone UpMove. Also, Misfit's customer service is AWFUL.

I purchased this for my daughter. She loved the pink and the band was comfortable. The band, however, has ripped from putting the tracker in it multiple times since it doesn't stay in it well but she hardly wears it much. She loves the app you need to download and holds herself accountable for the activity if she uses the band.

originally bought another brand for my daughter which she traded in for this one - she loves it and the fact that it is waterproof!!!

I have the original version, too, which was a bit more expensive. But, this one works just as well. Great for getting in shape!

Lost this after about 36 hrs the band broke right around the bezel. He didn't even know it was gone until he went to remove it to shower. This is a low activity disabled male. We wanted it to track his activity to make sure he was getting enough excercise.

This item is great for someone that wants to electronically check their sleep and walking/exercise habits.... Great item for the price.... If you want something that includes heart rate and other things, spend more money and get something else... I give 5 stars based on what you get for the value... This is definitely for someone that is healthy for the most part, but just wants to see if they are getting enough sleep and being active enough..

I bought my wife the pink Misfit for Mothers Day. I got a black one at the same time. Mine lasted 5 minutes out of the box. Hers has lasted 3 week so far. I took it back and got a Jawbone Up2. That last a week. Must be the pink. She loves it, so I gave 3 stars for her review.

I bought this from BestBuy.com on December 7 and didn't start using it until December 25, or so. i had a problem with it almost immediately. Wearing it on my wrist produced a very inaccurate step count when I was at work. I'm a hairdresser, so it picked up all my wrist movement. So I decided to wear it clipped to my pocket. The other day, it got bumped off, hit the floor, and is no longer working. I took out the battery to ensure that was the problem, didn't work. I also had already replaced the battery about a week ago. Those were the two problems I had. Inaccurate step count when worn on the wrist and a flimsy (nonsecure) clip. I've always worn my fitbit zip clipped on my pocket the same way without issues (the two were both clipped on when it happened). I tried contacting their customer service via the website, however, it won't let me enter the date of purchase and I can't read the serial number. Way tooooo small!!!!! Also, the website doesn't list a contact phone number. Hmmmm.

I'm not sure if I just had a defective one or not. I got this as a Christmas gift and had it two weeks when the sports band broke. I tried using the clip that you're supposed to be able to use. The clip fell off when I was walking and now I don't have anything. Other than that it worked great and the Misfit customer service was excellent.

I've read a lot of reviews showing how flimsy the bands are and I have to say that they do seem a little fragile, but I have had mine for a week and I haven't taken it off and the one thing I can say to people is BE CAREFUL WITH YOUR STUFF and it won't break! I've slept with it, ran with it, wrestled with my 95 lb American bulldog with it... Just be careful! The only complaint I have is that sometimes the app is difficult to deal with and one night my sleep wasn't detected because I only got 2 hours of sleep. I haven't figured out how to change my sleep period on the app after I did it the first time. Oh. It's cool how it automatically detects me running. It's pretty close on the distance too. I ran 3.1 miles and it registered 3.2. That's pretty good in my book. So I'm happy with it (so inexpensive) but those small things keep it from getting a 5.