Customer Ratings & Reviews

The first Flash I had lasted a lousy 3 days before it would no longer respond. No lights, no syncing, nothing. After contacting customer service, I had to wait almost 3 days for a response. They asked for the appropriate documentation (i.e. receipt, serial number, etc). 3 days later, I finally get a response back asking me to return it to Best Buy (an hour drive for me). If they were going to just have me return it to the store, why make me wait!? Best Buy was very helpful in exchanging. I figured I had just one bad unit, so I'd give it another go. This new Flash is still working, but the original belt clip lasted a week before it broke. Customer service was very quick this time to get back to me and send a new one. I had to wait almost a week and a half before the new belt clip arrived. This clip lasted two weeks before it failed. Both times, I was lucky that I was able to find the Flash. It's not a very big unit, and I could have lost it very easily. Since contacting customer service again, I have wait almost 4 days with no response. This doesn't even account for the broken wrist band from my wife's Flash. At this point, I don't even want the thing anymore, but I know I cannot return it to Best Buy. Should have bought a Fitbit instead...

The Misfit does not actually "lock" into place, so it can fall out of the wristband. Also the battery died within one month of purchase.

This was perfect for my son who wanted to see how many steps he walked without having to buy the expensive for it that I know he would lose.

Simple product with cool app and technology works well. Overall the design seems fundamentally flawed because unit does not snap into band and easily falls out. Band breaks after a few weeks. Company replaced first one but broke again. Same thing happened to my wife's band. Have to return both. If band were designed properly this would be a good product.

i brought it for my friend and she likes it. use it everyday. easy to connect to her iphone. got it when it was on sale, so good for the price.

The price was definitely right when I bought this activity tracker for my wife for Christmas. The clock is a little tough to read and the step tracker isn't always accurate but pretty close.

I purchased this after reading reviews. Does not track the same as app on my Samsung phone but still gives you good trend information. I like that you can interchange as a jewelry piece.

i love it and super simple to use keeps track of everything my family and i really enjoy having it

Very discreet, accurate and works with iOS. I would recommend this product to anyone who wants to see their activity level and achieve it too.

It works just fine for me. I'm in my 50s and just wanted to see how many steps I went a day. Nice inexpensive product and easy to use

Not a bad fitness tracker, my only issue was that the color looked washed out in frost. I exchanged the frost color for the black.

My 15 year old daughter got the band and she loves it. Easy to set up and good display of progress.

Very easy to use! Has just the options I need for keeping track of my calories burned and steps!

The "watch" part of it does not snap into place. It kind of gets held there between the band and your arm. But you have to push the face to activate it...so it pushes through. It was awful. I returned it the next day and upgraded to the Shine. I love the sleek design of the Shine. It fits snugly, never falls apart, and is metal - not plastic.

However, it could be better. This is my 2nd Flash in 60 days. The first died within 2 weeks and the second died within 3 weeks of purchase. When it worked the features are great.

It is good for the price, if you just want to compare your activities in different days. But it does not count steps accurately

Great for the price. I would recommend. Only reason not 5 star is the clip pops off from time to time and do not want to loose. Maybe the jeans. I bought one for every family member

My sister in law has the same one and loves it so I bought this one. I like that we can help motivate each other with the easy to use app.

If you are looking for a simple tracker this fits the bill. Easily fit along side my knife in the fifth pocket of my jeans. Not sure on accuracy since I have nothing to compare it to.

Bought it as just a pedometer but, found it connects with the Weight Watchers phone application which is awesome. Very good price too.