Customer Ratings & Reviews

I have the original version, too, which was a bit more expensive. But, this one works just as well. Great for getting in shape!

I bought this from BestBuy.com on December 7 and didn't start using it until December 25, or so. i had a problem with it almost immediately. Wearing it on my wrist produced a very inaccurate step count when I was at work. I'm a hairdresser, so it picked up all my wrist movement. So I decided to wear it clipped to my pocket. The other day, it got bumped off, hit the floor, and is no longer working. I took out the battery to ensure that was the problem, didn't work. I also had already replaced the battery about a week ago. Those were the two problems I had. Inaccurate step count when worn on the wrist and a flimsy (nonsecure) clip. I've always worn my fitbit zip clipped on my pocket the same way without issues (the two were both clipped on when it happened). I tried contacting their customer service via the website, however, it won't let me enter the date of purchase and I can't read the serial number. Way tooooo small!!!!! Also, the website doesn't list a contact phone number. Hmmmm.

I bought my wife the pink Misfit for Mothers Day. I got a black one at the same time. Mine lasted 5 minutes out of the box. Hers has lasted 3 week so far. I took it back and got a Jawbone Up2. That last a week. Must be the pink. She loves it, so I gave 3 stars for her review.

I'm not sure if I just had a defective one or not. I got this as a Christmas gift and had it two weeks when the sports band broke. I tried using the clip that you're supposed to be able to use. The clip fell off when I was walking and now I don't have anything. Other than that it worked great and the Misfit customer service was excellent.

This item is great for someone that wants to electronically check their sleep and walking/exercise habits.... Great item for the price.... If you want something that includes heart rate and other things, spend more money and get something else... I give 5 stars based on what you get for the value... This is definitely for someone that is healthy for the most part, but just wants to see if they are getting enough sleep and being active enough..

Total piece of junk. Unclear how this got past Misfit's quality control department (if they have one) and released into the wild. Where do I start? I gifted these to my two boys (ages 10 and 8) for Christmas. They were excited to have a fitness tracker and it actually motivated them to compete against each other daily to see who could reach their goal first. However, as others have mentioned, the device doesn't "clip" into the band with any kind of acknowledgment that allows one to feel confident that it won't fall out. And fall out they do. Not only that, my younger son's tracker has already started malfunctioning. This was after it was about a week old. Suffice it to say that both of these got returned right away. Try again Misfit.

Its a really good product for the price. It does what I need it to do when it comes to tracking steps and sleep time.

Not completely happy with the tracking. It is not always consistent.

I got this as a great deal for only 20, I thought I should try the activity tracker trend with this, but you get what you pay for... It worked for 1 month, but as soon as I washed my hands and some water splashed on it, (couple drops) it stopped working, It did not register my sleep or any activity sometimes. It took a while for the misfit customer service to replace it and the same thing happened with the new one they sent me... I will invest on something else and stop wasting my time with this...

Got mine just about a month ago. Loved it. The strap broke yesterday....lost it. Very disappointed.

good beginner fitness tracker, easy to use and track on app

The Fitness Tracking Functionality works well and the software is functional but not exceptional. The wrist band and clip however are an Epic FAIL in design and durability. The Flash module doesn't stay in the band or supplied clip very well and like most others on the forums, mine wristband cracked and I no longer own the Flash Module as it has fallen out and is now lost. The ring which holds the Flash Module seems brittle and cracked in half releasing the Flash Module at some point during my day before I noticed it missing. The end! Argh!

All my friends said it looks really cool. Just wished it looked a little better.

Received this for Christmas last year. Decided to finally use it this past November. Couldn't get it to work with the software. There is very sparse support from Misfit. The posted guides on their website are out of date as the software has been updated. In my experience this simply wouldn't work. I could sync it fine, it would appear to count steps, but the one button would not register and so all related functions were unusable. I actually believe it to be a software issue but as the support is so limited I have no idea.

I purchased this after seeing all of the features this watch can do. I especially love how it can track your sleep patterns at night and save it to your phone. The price was very affordable! I will be buying more as gifts for Christmas!

I bought three of these for X-mas gifts. Bands broke on all three. The tracker it self is great! The customer service is good from the manufacture. But please make a band that will last.

While the actual device isn't a problem, the app is terrible. It constantly syncs my data and erases whole days at a time. I've contacted their "customer service" and it was a joke. Their continued answer is make sure your app is up to date. IT ALWAYS IS! After 2 months of complaints, they sent me a journal. Yes, like a paper journal. Their response was that if I lost data, this would help me track it. WHY? I bought a device to track it for me. After 3 months, they have finally agreed to replace it. If it's the app though, that does no good. Buy something better. I learned my lesson with going with something "cheap" to try out.

I bought this not wanting to spend a lot of money for a fitness tracker without liking them. Got this on sale. Riget out of the box it has been nothing but problems! First it said it was connected to another account, customer service took 2 days to get back to me, by that time I figured it out myself. Now it will not sync with anything. Been wearing it for four days, says I haven't taken a single step. Clasp unhook it self everything it's bumped. Horrible. Will be returning as soon as I get a chance.

I wanted to give 5 stars. If I had rated this when I first got the tracker it would have been 5. But I got distracted. I had Shine for almost 3 months and my battery was dead. No worries I had read that was about right. Then I received a package from Misfit. It was two batteries and the tool to open the back. It was the weirdest thing. About a week later Shine stopped synching and tracker would not display. I changed the battery again and nothing. So here is my one star review. I paid $110.00 + Tax in an Apple store. I was using the fact that Apple carried it, they had some faith behind the Misfit company and Shine. Silly me.

This is the best activity tracker for it's price. It is Waterproof and can be used for swimming. It looks good and easy to use. It comes with wrist strap as well as a multiuse clasp.