Customer Ratings & Reviews

The band on this item DOES NOT hold the face of the product well and pops out with daily use. Within 1 month my husband and I had both lost the face of our Misfit Shine. DO NOT waste your money on this poor design, instead buy a product that is all one piece. It takes little to no pressure to remove the face from the cheap silicon band and if you arent lucky enough to hear it hit the floor you will be without it as we are.

The name misfit says it all. It popped out after 2 day. I complained and got a new one and now I can't get the lights to turn on and I can't get it to sync to my smart phone. It is worthless. My son has the cheaper version and he can check the lights to come on any time. I have to tap just right or take a hammer to it. I wish I would have never of bought it.

got this for my sister in law for christmas and she uses it everyday. she was not dissapointed to receive it and talks about its benefits all the time she definitely loves it!

I purchased my Misfit from Best Buy in mid-December. After the first week, I had to replace the battery. After a couple more weeks, the product became glitchy and intermittently responsive to tapping. Then about one week after I could no longer return it to Best Buy, it went dead. Dealing with Misfit CS is a nightmare. They offer a 60 day product satisfaction guarantee. The emails runaround was a joke. Then you can't even get your money back. You can only get a replacement for the lemon product you already have. Do your research! The positive reviews are from their own representatives. Everyone is having trouble with the Misfit! Look at Twitter and FB accounts. Overwhelmed with complaints and notations of their horrible CS!

I've had it for all of a week. I love how it looks and how low profile it is. Its extremely comfortable and attractive for an activity monitor. My only problem is it's very inaccurate. I walked to my bedroom door and back (I'm in an 750sq foot apartment). It said in took 60 steps. I understand it isn't going to be extremely accurate but come on, I took like 10 steps. I need a little but more accuracy, on to the FitBit!

I purchased the Misfit on 05/22/15, received the product and immediately used the device. It fell out on 07/18/15, I tapped the device before starting my workout, then 10 minutes later it was gone. I looked everywhere in the pool and couldn't find the device. I am more than disappointed. How can you make an awesome device and not have a proper way to hold the device to ensure it does NOT FALL OUT?!?

I have had no issues with the misfit shine I use it daily. The only thing they could improve on is a better sleep tracker but I'm not too worried about that because I leave it in the auto mode. As I mentioned the customer service is super. I would up breaking my clip for it and the sent me a new one for free. The will also supposedly send free battery replacements as well!

I have been through 2 fit bits and now have chosen the misfit. Due to poor design on the charge of fit bit,I had no choice other than jump ship and head another direction. I adore the fit bit but after 2 failed ones,good by. I am glad this is a battery charge device but lacks the app on the computer or smart phone.

Piece of junk! Had a hard time getting the back off to put battery in. Finally got it but then battery went dead in about 4 months! Struggled again to put the new battery in. Niw it doesn't turn on or link up to my phone. Don't waste your $$$. Garbage bound!

I purchased this on 7/19/2015. I set it up as soon as I returned to my car. It worked fine that afternoon. When I tried to open the app the next day, it would not open. I uninstalled it and re-installed, still would not work. I will be returning it today.

Sports Band made of inferior material. Stretches out within one month and Misfit Shine falls out. Totally insecure. Customer Service is automated. Offers replacement of same inferior product but no other resolve even after second time.

I had it for 5 days. Wore it on my wrist everyday. Clipped it to my waistband and lost it. I really enjoyed the sleep monitoring aspect of it while I had it. Thinking about getting another one, but will only use the wristband if I do.

Never even got to try it. It popped out of the band before I even left the room. This is not for people with small wrists and prominent wrist bones. Seemed like it would have been useful, but was a waste of time. Hopefully Best Buy will take it back.

I love my misfit!!! Its Great! I use it for everything it also track even swimming completely accurately!!

Where do I begin with the problems.... 1. To synch with the iPhone, you have to tap the screen hard....not so great for my phone! 2. When putting the shine in a holder, you have to tap to get it to light and determine the 12 O'Clock position and keep it lined up when putting it in the magnetic clasp or watch band. 3. Ring on the magnetic clasp broke after taking it out and trying to put it in the 2nd time. 4. Watch band is too small for a man (or anything above a petite woman) to wear without looking silly. 5. As I was setting it up, updating the firmware, and synching over the course of 10 minutes, I never left my seat. According to the Shine, however, I'd taken 20 steps!! Seriously??? That tells me all I need to know It goes back tomorrow. How disappointing and what a hassle. Shame on the company for releasing such a substandard product.

Tech companies need to get up to speed. If they are only going to cater to one part of the market they need to say so, clearly, on the packaging. No fine print. This was bought as a gift for me, only to find once you open the box and read the literature that it really only works with the more recent iPhones, some Android phones and no Windows phones. Result an opened packaged product gets returned to the store. I get that tech development is expensive and companies sometimes have to choose which part of the market they are going to exploit but you need to let the consumer in on the secret. All techies are consumers but not all consumers (by any means) are techies.

It is stylish and works okay. However, it only lasted a month before breaking. Not to mention it's annoying tapping 20xs before it lights up. Also I question it's calorie burned doesn't seem accurate but then I am not an expert. As an aspiring triathlete I swim bike and run. It has issues with changing from biking to running. Plus it's not that accurate in measuring distance. Buyers beware

Purchased two of these and they both worked great however after the batteries died in each one they didn't work, shine replaced one of them - I decided to nothing with the 2nd one when it didn't work.

The clasp lasted only 4 months. It fell off unknowingly and is now lost. Can't see paying $100 every 4 months