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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $159.99

Customer reviews

Rating 4 out of 5 stars with 296 reviews

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77%
would recommend
to a friend

Customers are saying

Customers enjoy the TicWatch E (Express) Smartwatch for its great value, lightweight design, and impressive functionality. It is also a great choice for those looking for a smartwatch with customizable watch faces and useful notifications. However, some users have expressed concerns about its battery life, lack of a heart rate monitor, slow performance, and thickness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 296 reviews
  • Rated 4 out of 5 stars

    Fantastic smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to, email, heart rate, texts, Google navigating, it's amazing. Sometimes it rolls back on the wrist a bit, but other than that, very strong watch. Even the battery life is good, lasting up to 2 days depending on what watchface I choose

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Tucker,

      Thanks for enjoying the many features our watch has to offer! Yes, choosing a less detailed watch face may indeed improve battery life. We appreciate your understanding of our products and hope that you look forward to more from Mobvoi in the future!

      Sincerely,

      Mobvoi Team

  • Rated 4 out of 5 stars

    Let me just say........

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobvi wow! Let me just say this I never thought this watch would perform the way it did. It did pretty much everything an Android or Apple watch did. It just wasn't as flashy and the battery life was awesome, lasted all day on one charge.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Skoe,

      Thank you for sharing your enjoyment of the Ticwatch E! It sounds like your experience is a very positive one. That makes our work at Mobvoi all the more fulfilling.

      Sincerely,
      Mobvoi Team

  • Rated 4 out of 5 stars

    Nice functional watch for a frugal consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this watch reminds me of the 1st generation moto x 360 minus the heavy metal weight of moto. Coming from a Moto and Diesel Smartwatch the battery life is way better on the tick so I will definitely recommend. Its just not as nice looking of a watch.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Vincent,
      Thanks for choosing our watch compared to many others in the market! We appreciate your support and hope to continue suiting your smartwatch needs.

      Mobvoi Team

  • Rated 5 out of 5 stars

    Great buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this watch for a few months now, and it works great. Very impressive for its price. It has cool functions that actually works, such as speaker, voice command, heart monitor, etc.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Queensnybuyer, thanks so much for sharing with others how impressed you are with our watch. We try to give the best for the price on the market, so we appreciate each comment cementing the fact that we're on to something!

      Mobvoi Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job if your looking for a affordable smart watch. Battery life is great. Does the job the expensive watches do. Unlike the other smart watches, the face is always on.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Baseballer!

      Thanks for sharing your positive experience with everyone! I'm really glad we have supporters like you keeping us going! Please enjoy the watch.

      Mobvoi Team

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch rings for ther phone calls but only vibrates when you get messages. You can connect your spotify and listen to music. It is sensitive to touch. It's not too big or too small. Haven't had any issues with it yet.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Celina,

      Thanks for your kind words. If you are using an iOS phone with the watch you indeed will need to pick up calls on your phone. With an Android device, go into your watch's Bluetooth settings and switch "Phone voice through watch" in order to speak via your watch.

      We love your support!
      Mobvoi Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Compliments given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 motorola watches, the 360 and the 360 sport before the Ticwatch. This Ticwatch is the only one I've ever received a compliment on. Nice works well and the price is great!

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Thank you for the kind words Joreag! Enjoy the Ticwatch E and see what ways it may enhance your everyday life!

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great Watch Poor Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look of this watch, the cost of the watch, and the software. I however couldn't get it to last a full day. That's the most important thing to me in a smartwatch.

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Jarrod,

      Thanks for purchasing our product. To increase battery life of the Ticwatch E, I recommend that you turn off items such as Location and/or Bluetooth when not needed in order to ensure long battery life. Also restarting your watch if you've opened many apps can help keep the memory and battery life consistent as well since background applications may continue running on the watch.

      Thanks for supporting Mobvoi!
      Mobvoi Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good watch for the awesome price however I was extremely used to my samsung and the switch was difficult. Ended up returned and getting galaxy watch

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is still going strong. Does everything a smartwatch should do. Haven't had any problems besides upgrading the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this watch with Android and love its features given its cheaper price compared to more renowned brands. Really satisfied so far wearing it on a daily basis.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello drilambo!

      We're glad you see the value of our Ticwatch E. Please continue to experiment with the watch and see how else it may contribute to you daily usage.

      Mobvoi Team

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of having notifications right on my wrist. So happy for this nice product! I would recommend this to everyone, lightweight and comfortable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was looking for a gift for my mum, and wanted her to be technologically savvy without overwhelming her. This smart watch did the trick. Works great, is very light and looks great. Needless to say, she loved it.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Ribbon, we're happy to hear this news. Straightforward features are key to inviting everyone to try out our watch. We have the versatility for both simple and more advanced tasks with our watch and each time someone enjoys the watch in either scope it encourages us to be better. Congratulations to your mother on the new watch!

      Mobvoi Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cool features but terrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved all the watch's features but the battery was such low capacity that I had to charge it a few times a day. While it charged up very quickly it also ran down very quickly too. This was my first smartwatch I bought the absolute cheapest I could find as I'm not currently working and may never work again but have always loved high-tech watches. I've owned several Casio calculator watches some that also held phone numbers and even a two-week calendar as well. I have always loved almost any kind of technology and would never buy an analog watch ever again not even a combo analog/digital watch!!!!! I truly learned the hard way "You get what you pay for!!!!!!" The watch was immediately returned after only being worn one day and I wasted $2.99 upgrading the web browser on the watch as well. Avoid this watch at all costs unless you don't mind carrying a backup cell phone battery everywhere AND having to charge it every few hours!! This watch should never have been released for the retail market at all but this is coming from someone who is used to (like most people prior to smartwatches of course) having a watch battery last several years NOT JUST MERE HOURS!!!! Awesome concept DISMAL IMPLEMENTATION!!! I think that Best Buy should actually quit selling this as it is essentially useless AND I WAS SCAMMED $2.99 on a web browser I hardly used!!!!!

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello chessfan,

      I'm sorry you've been disappointed in our product. If you are having battery issues, we recommend proceeding with three power cycles. Alternatively, if your watch's battery life seems defective, you should return within the vendor's return policy for a new and properly functioning Ticwatch.

      Sincerely,

      Mobvoi Team

  • Pros mentioned:
    Functionality

    Rated 1 out of 5 stars

    I tried but it didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch in hopes that it would be a great accessory for my Google Pixel 2 XL phone since Google has yet to release their own watch. It worked fine and no real issues other than maybe a random reboot but that only happened maybe once or twice within the first month of having just purchased it. But then it started happening more than once a week. So I restarted and rebooted the watch on purpose but the random reboots would still happen on it's own. And then the final dealbreaker was when the side button just didn't have that clicky feeling as when I first bought it. It was basically stuck. I was excited to give this product a try but it completely failed on me. No more Mobvoi/Ticwatch products for me anymore.

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello!

      I'm sorry to hear that our product was not compatible to your Google Pixel 2 XL. It is a phone known to have issues with our Ticwatch. I assume that you did a factory reset during the reboot you attempted? (Found in Settings -> System -. Disconnect & Reset).

      In any case, we do appreciate you attempting to troubleshoot the issue before making this overview. Our team is open to feedback like this so we thank you for your time. For future reference, you may email [email protected] for technical assistance with your Mobvoi products.

      Sincerely,
      Mobvoi Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say anything positive about this product. The battery life was terrible and even after talking to the manufacturer on the phone we still couldn't get more than a day of life out of them. My wife got one for her as well and hers straight from the packaging would not pair to her phone. (We both have Samsung phones on Android) After replacing her watch with a new ticwatch E we got it paired but still barely a day of battery. The battery connector is proprietary and garbage also barely gives you any feedback to let you know it attached and the watch is charging. One last thing, the watch is laggy, very laggy so much so you press one thing and then go to click on something and you click on the wrong thing because the screen is glitching out. So we got rid of the ticwatches. My wife got the Fitbit Versa which has almost a week battery life and looks great. And I switched to the Samsung Gear S3 frontier which is an amazing watch. Moral of the story is don't buy a ticwatch.

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Vividghost29,

      We appreciate you sharing your thoughts on the Ticwatch E and are sorry you were disappointed in your unit. You did the correct thing to contact support first and hopefully were taking the steps to ensure longer battery life. We hope that you look at some of our products in the future as more features become available!

      Mobvoi Team

  • Rated 4 out of 5 stars

    Good watch for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for a teenager. It was quick and easy to set up along with his Android phone. Since he doesn't need the phone in hand all the time, he doesn't miss messages anymore.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Dave!

      I'm glad that the teenager who was gifted the Ticwatch was able to find it easy to use. Please look forward to our future products!

      Mobvoi Team

  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is awesome. It has even more features than i thought it did out of the box. I should recommend to anyone. It's easy to use.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Greetings RUTH1211,

      Thanks for chiming in on the ease-of-use. It's a big factor for smartwatch customers and makes our product accessible to many ages. Thanks for the review!

      Mobvoi Team

  • Rated 4 out of 5 stars

    Good watch Bad OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch and would have been better if wearOS was. Because Google has yet to really optimize wearOS watches like this one are very slow. And will frustrate newcomers.

    No, I would not recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Twin212, we're happy you've found value in our Ticwatch E. We apologize if the speed and snappiness aren't to your satisfaction. Google does develop the WearOS software, so many critiques like this we encourage our customers to send to Google as well so that we may both work together to improve this product.

      Thanks for your review and feedback!

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Excellent starter smartwatch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as my first smartwatch featuring Wear OS and I have to say it's a great item. Less than premium feel but excellent function.

    I would recommend this to a friend
    • Brand response from Mobvoi Product Expert
      Posted .

      Hello Scott!

      Thank you for your compliments on our watch. We are glad to offer a solution for everyone trying to access a smartwatch's modern features at their convenience. Please keep a look out for more from us through various products and updates!

      Mobvoi Team

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