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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 306 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers recognize the attractive colors available for the Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. However, many customers expressed concerns regarding the band's durability and its tendency to get dirty easily. A significant number also reported issues with the fit of the band on their Fitbit devices. While opinions on price varied, these concerns about durability and fit overshadowed positive feedback on color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 306 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    David R

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke at the plastic part that clamped into the Fitbit after three weeks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not a good fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not fit. The strap keeps disconnecting. Not even a ok fit. The material looked good. Unusable.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi there!

      Thank you for taking the time to review our Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Sandy Pink, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-800-499-3402 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Modal Support
      Angela
      www.bestbuy.com/modal BBY-ExBrand_Modal

  • Rated 5 out of 5 stars

    Fitbit Sence watchband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to find this warchband at Best Buy! It fit right on and correctly the first time I tried ir and it was good to have the watch back on and useful again. The oeice was also better than that available at another major retailer, so all in all I am quitr satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is not the original closing, at least the color is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit. keeps my watch snug and secure on my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the Fitbit band I needed, fits perfect, not too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice band

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color Navy Blue Fairly easy to put on and take off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    band

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better fit than original. very comfortable and easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value but the watch band is kind of large for my wrist

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Easy to change. Gives it a new look

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Lasted two months before breaking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The quality seems nice but the band broke in half after only two months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the Fit bit watch band!! Easy pick up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great band for my Fitbit. Fits perfect but took a few wears to get it adjusted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke within 10 weeks. It was harder and less flexible th' an the original fitbit band. Did not feel silicone band.f5 m You get what you pay for !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard and the buckle is misaligned. Wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi Genuine,

      Thank you for writing a review about our Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense - Navy blue. We know how frustrating it is that the unit is too hard and the buckle is misaligned. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Modal Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Modal

  • Rated 2 out of 5 stars

    cheap watch band

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a watch band. Easy to connect the band to the watch, but difficult to clasp the band over your wrist.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Strap Broke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap broke right away after a day of use. Easy to attach, might of been bad quality from the line.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Modal - Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Modal Support
      Alvin
      www.Bestbuy.com BBY-ExBrand_Modal

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    No Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 and neither one worked. Very dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good with Fitbit Sense.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a real pain to connect this to Fitbit sense. Takes over 5 minutes to connect. You have to hold the lever on the Fitbit and slide the band in and physically snap the lever. DO NOT BUY FOR FITBIT SENSE.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band broke within 19 days. Guess you get what you pay for.

    No, I would not recommend this to a friend