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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 306 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers recognize the attractive colors available for the Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. However, many customers expressed concerns regarding the band's durability and its tendency to get dirty easily. A significant number also reported issues with the fit of the band on their Fitbit devices. While opinions on price varied, these concerns about durability and fit overshadowed positive feedback on color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 306 reviews
  • Rated 4 out of 5 stars

    Interchangeable band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was inexpensive and very comfortable and a perfect fit easy to interchange

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Versa 3 watch band replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .The quality of the silicone is excellent, very flexible, but I ordered the long/large. It is still a bit short for my wrist.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits very well on my fit bit watch. always measure your wrist first.

    I would recommend this to a friend
  • Cons mentioned:
    Fit
    Best Buy Employee

    Rated 2 out of 5 stars

    Couldn't get it to stay connected to my Versa 3

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to stay connected to my Versa 3. One side fit perfectly but the other end kept falling off.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Lmn11,
      Thank you for taking the time out of your busy schedule to leave a review of our Modal™ - Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. I am sorry to read that you are having issues staying connected to your Versa 3. If you need further assistance, please contact us at 1 (800) 499-3402 Monday-Saturday 8 am to 9pm CT
      Modal Support
      Molina BBY-ExBrand_Modal

  • Rated 4 out of 5 stars

    Great band

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my FitBit. I needed new bands. Took a few wears to get it adjusted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Welp, fits sense but doesn't stay on for long

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So... I read a lot of reviews on Best Buy for this band, and I took a $5 risk. Didn't pay off. So, to confirm, it does seem to fit the Sense. You have to make sure the holed part of the band is put in on the bottom side of the sense. Basically, if you put the band in the same way the original band goes in, it works. However... It doesn't stay on any longer than a day. At least it was on sale. I guess there was a reason it was.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 they both lasted less than a month. Only get if you really have to have a band immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay on the watch. Lost watch 3 times. This was too many.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Mrs Minnesota

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not stay in watch slot kept falling off cheap plastic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Modal watch band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband didn't care for the original band, so bought this Modal band (had used modal for Fitbit versa 2) He owned and used this for4 weeks, normal usage on and off for exercise and charging ..... but the connection point tag attaching the band to the watch tore (on the clasp side. Very upset

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice fit and love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the wristband, and the color makes it easier to see when charging because of older eyes plus i like to add my own style. The stock strap with the watch didn't fit so I'm happy i chose this!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't click into my Fitbit, so I had to return it. Decent material, but wouldn't secure.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The poor man pays twice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute but attracts dirt. Don’t like the material. Stick with original Fitbit bands.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Cinnabuns73,
      Thank you for taking the time to review our Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Pure white, we're very sorry to read you are experiencing this issue with one of our products.
      Chelsea
      Modal Support BBY-ExBrand_Modal

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, if they made it a little bit slimmer/more narrow it would be even better. It feels good on my wrist and putting the bands on my versa 3 is easy and bands fit perfect and flush to the versa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong Band for Wstch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch band did not fit my watch. Could not be installed. Band looks fine but can’t be used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    variety!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bands are OK, but they are a shorter length than what I was looking for. I'm keeping them, but not completely satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is very stiff and unreliable. I almost lost my watch because the band somehow unattached.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pink watch band

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the band and the only reason I gave it 4 stars is because the website says it will work with my Sense and it is not the proper band for my watch. It does not work with the Sense.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    DO NOT BUY - Does not attach securely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. Purchased two of them - one of them stopped fitting and attaching securely to the fitbit in a couple of weeks. The second one never attached securely, right out of the box. Almost lost my fitbit because the strap came off the fitbit while I was out on a walk, and fell off my wrist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not fit Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this band because my daughter bought a Sense and this band months ago. She had no problem. I purchased the red one and it does NOT fit my Sense (the top with the buckle fits, the bottom with the holes does not). I talked to the Geek squad and they said it was not my watch, but the band. They reordered me another as I thought this was defective. I received the replacement with the same issue. I tried calling the company (but it is just a call center out of the country) and they just told me I should try a third time to get one that fits. I have now read the reviews below and I am not the only one with this problem with this band and the Sense. I do not know of any way to contact the company to get this resolved. Very disappointed as the box clearly reads "for fitbit vrsa 3 and fitbit sense"

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi IlliniHawk,

      Thanks for taking the time and effort to leave a review with our Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Red. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Modal Products
      Lisa BBY-ExBrand_Modal

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