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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 306 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers recognize the attractive colors available for the Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. However, many customers expressed concerns regarding the band's durability and its tendency to get dirty easily. A significant number also reported issues with the fit of the band on their Fitbit devices. While opinions on price varied, these concerns about durability and fit overshadowed positive feedback on color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 306 reviews
  • Rated 1 out of 5 stars

    does not fit Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this band because my daughter bought a Sense and this band months ago. She had no problem. I purchased the red one and it does NOT fit my Sense (the top with the buckle fits, the bottom with the holes does not). I talked to the Geek squad and they said it was not my watch, but the band. They reordered me another as I thought this was defective. I received the replacement with the same issue. I tried calling the company (but it is just a call center out of the country) and they just told me I should try a third time to get one that fits. I have now read the reviews below and I am not the only one with this problem with this band and the Sense. I do not know of any way to contact the company to get this resolved. Very disappointed as the box clearly reads "for fitbit vrsa 3 and fitbit sense"

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi IlliniHawk,

      Thanks for taking the time and effort to leave a review with our Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Red. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Modal Products
      Lisa BBY-ExBrand_Modal

  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, better than the ones that came with my Sense that ended up breaking over time with use. Great price, great quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Watchband!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great watch band but it is in the wrong color, it needed to be black.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not reccommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute but only lasted about a week. Gets super dirty and dingy.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi there! Thank you for writing a review about our Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2! We know how frustration is that your silicon watch band only lasted a week. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Modal

  • Rated 4 out of 5 stars

    Sturdy band, but not like the original sport band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is made of sturdy rubber, but the 'clasp' is like a standard watchband, not the 'plug' that came with the original sport band. However, the 'plug' type did break, so this may work better.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is too stiff not flexible at all. I would not purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLY DISAPPOINTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke off and left the remainder of it stuck in the watch slit. I had to take it to BestBuy to have a rep get it out, so that i could put the other band on, it is the band that came with the watch which is pink - which is why i purchased the black band. Now I am stuck back to the pink bank.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good but the band is really hard to put on and take off. I switched to another band after a week of use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Modal - Silicone Watch Band

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band does not give very much, stiff and not very flexible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Waste of money and time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is made of terrible quality materials and deserves zero stars. The band picks up transfer colors from clothing sleeves and dirt and broke after less than 3 months.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi LisaT,

      Thank you for writing a review about our Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense - Pure white. We know how frustrating it is that the watch band broke within 3 months. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie | Modal Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Modal

  • Rated 3 out of 5 stars

    bad color get dirty easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this color is not good, get dirty easily. looks nice but you need to make sure that doesn't touch anything with color

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Modal Band for Fitbit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is not as good as the original Fitbit band. It too almost 10 minutes to separate them after removing from the box. I needed a size large (which I thought I ordered) only to discover that the band was not as large as I thought. I will return it shortly .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Band review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is plastic, and it broke after two months of wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fits like a glove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This strap is great quality and gives you the ability of wearing your watch with different outfits. The price is also unbeatable!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Do not buy! Quality is not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this but it was hortible. Did not even attach to my fitbit watch. No time to return it back to store so money down the drain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch Bands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discolored real easy even on first day worn! I wouldn’t buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was complete garbage. It broke in a couple weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my Fitbit Sensa perfectly. Good quality for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and colorful watch band

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modal Silicone Watch band was a great deal, unfortunately, it did not fit my watch. I have the Versa 4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Versa 3 Replacement Wrist Band

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard replacement wrist band, easy installation.

    I would recommend this to a friend