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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 306 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers recognize the attractive colors available for the Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. However, many customers expressed concerns regarding the band's durability and its tendency to get dirty easily. A significant number also reported issues with the fit of the band on their Fitbit devices. While opinions on price varied, these concerns about durability and fit overshadowed positive feedback on color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 306 reviews
  • Rated 1 out of 5 stars

    dont fit

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    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just doesn't fit so I guess i will be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with SENSE

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These state they work the FitBit SENSE. They DO NOT!

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi there!

      I am truly sorry to read about the inconvenience you experienced in getting this Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Pure white. We do have a variety of models so I am sure you can find one that works out for you.

      Dina || Modal Customer Care BBY-ExBrand_Modal

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Just as advertised!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived just as expected. Great color and looks great on my watch!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fitbit bands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bands come in different colors and different sizes

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Fitbit bands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bands come in different colors and different sizes

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ro return it because it didn't work for my versa 3,it didn't stay secure

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Disappointing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be tempting to purchase this watchband at such a low price, but judging from other reviews and my own experience, you may only get 2 - 3 months of use out of it.. and hopefully your Fitbit doesn't break when the plastic connection on the watchband breaks away from the Fitbit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    faulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a month. Brought in May, broke in june.

    I would recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Bestbuyguy,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at www.bestbuy.com/support.

      Modal Support,
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Modal

  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit watch band is perfect. To me better than the one that comes with watch & price very reasonable. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Do not get this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t even snap into my watch. The quality is super super cheap. Unusable. Didn’t bother to take it back bc it was so cheap but trust me, DO NOT BUY! Just get one from the Fitbit website.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fitbit Versa 3 Band Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Performs as described and holds it's color unlike some of the other reviews which said they got discolored.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Watch band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it's the right color. I will order again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fitbit bands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bands come in different colors and different sizes

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fitbit bands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bands come in different colors and different sizes

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fitbit bands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bands come in different colors and different sizes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can't complain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the band is okay, I would have preferred to replace the band with the same band the watch came with, but I have yet to find one which is really weird..

    I would recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi NikkiJ,

      Thank you for taking the time to review our Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Sandy Pink. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please reach us using this contact phone number (800) 499-3402 for further assistance.


      Modal Products
      Nikki BBY-ExBrand_Modal

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Does not stay connected to watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to keep the strap connected to the Versa 3. Keeps falling out of the watch. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello there. Thank you for taking the time to leave a review on silicone watch Band for Fitbit Versa 3 and Fitbit Sense. I know how upsetting it is not getting the full satisfaction of the product. This watch band was designed for Fitbit Versa 3 and Fitbit Sense and it seems like the problem has something to do with the pins. Kindly contact us through the phone number 1-800-499-3402 so we can check on your options.
      Mary II Modal Customer Care BBY-ExBrand_Modal

  • Rated 5 out of 5 stars

    Fit Bit Watch Band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this color to go with my new FitBit, but realized after I got them that they were meant for the Versa 3, not the Sens3. So I have to return them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my Fitbit perfectly. Good quality at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item at Great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Fits my Versa perfectly. Will order other colors.

    I would recommend this to a friend