Customer Ratings & Reviews

I cannot review this item! It was a gift for my grandson! He loves it!

Received my package on time and excelwnt conditiona

Great Game, Game was available on release date. Picked it up right after work.

I’ve been able to get so much replay value out of this game

I love the game. First MH too and i got the steelbook.

Excellent game! Will enjoy playing it and recommend it.

Love the game , the case its better than i expected

Its not as good as monster hunter icebourne but it scratches the itch.

Good Stuff, it was a very fun game that excites me.

Another great title in the Monster Hunter Universe.

Collectors item as a birthday gift (ordered 2 just in case 1 came damaged which they always do with these places) shipped in a bubble mailer after I specifically asked not to. *not an ad* but ive been buying from Over9kStore on Ebay and they get all of my businesses lately for physical games, these big box stores f everything up for collectors (who they get their money from for this medium) and then get confused when we complain about our stuff getting damaged and treat us like inconveniences. You all are a shame and a sham to physical media collector's, send it in a dang box with something to keep it from moving around. PLEASE

I preordered a game from Best Buy with the expectation that it would arrive by today, as initially promised. However, I was shocked to receive an update stating that the delivery will now take an additional week. This was extremely frustrating and disappointing, especially when I made the purchase based on the earlier delivery date. It feels like the information provided during the preorder process was misleading, and I feel let down by the lack of transparency. I understand delays can happen, but the sudden change with no prior notice or explanation feels unprofessional. I hope Best Buy takes customer communication more seriously in the future, as this experience has certainly affected my trust in their service.

The game is great but don't preorder from Best Buy. Its not guarantee to received the game on release day. My game is released on a Friday and I received mine in the mail Wednesday.

Pre-Ordered the game, game came damaged, didn't get pre order bonus, when I called support they told me they ran out of pre order codes, second time i called they told me i was not selected for the "limited amount" of pre order codes, and the third time i called they told me i will get in a week. Crazy

Good game, bad best buy service. Pre-ordered to have the game on day 1 with pre-order bonuses, but they didn't even ship it until the day after release, arrived a week later, and didn't include the codes for claim redemption. Went through customer service and kept getting punted to different departments. Still don't have the pre-order perks almost a month later. No reason to ever pre-order through Best Buy again.

Don’t buy from this jacked up company!!! Received my game from a preorder and it showed up completely smashed the steel case was smashed be on useable and the beat around the bush and never replaced it.DONT BUY FROM THIS TERRIBLE COMPANY

Upset no one was able to help me with my pre-order bonus of monster hunter wilds. I have yet to receive a email with the code to my pre-oder bonus downloadable content. If any of the staff at bestbuy reads this please contact me and help me to get what i paid for...

I ordered two of the ps5 versions and what I got was 1 ps5 and 1 Xbox one. Not only.did they come a week later then they were supposed too but the order was messed up. Went to return the Xbox one and I didn't even get my whole refund. Such a disappointing transaction all together.

Very poor experience. BestBuy did not keep their commitment of shipping by or on the release day. I did finally get the game sooner than the week later that I got in an email, however there was no pre-release code and I'm left hanging on the weekend with no support at all. Total fail Best Buy.

Never pre-order from Best Buy. I ordered the delux version of the game expecting to get all of my bonus content. I picked up the game and they haven't emailed any of the bonus content. It was pointless to pay for a delux version and not get everything that was promised.