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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1798 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,798 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind is the fact that I have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original laptop we purchased was stuck on some kind of loop and unusable. I brought it back and they replaced it, that same day, with another brand new laptop for free. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great for a Dell laptop that had serious issues,that was resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of mind! Knowing I can call and get help and go in for help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, great service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks really were very impressive. They knew what they were doing. They were fabulous. A d they had my entire trust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my Best Buy protection multiple times and it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra protection coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection for my purchase gave me a sense of relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that all of my electronics are covered in case something goes wrong. Easy amd simple to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my products at its finest, hope I never need it but have if I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Options

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping at Best Buy for a long time and no one ever mentioned the membership Plus Option until I went to buy my computer.. I went to the Gastonia store in North Carolina and the salesman I forgot his name, but I will figure it out and put it on here ..suggested this to me.. It gives you so many more options than the regular warranties.. And it is annually so I will be doing this every year .. Because of how many products I buy from Best Buy.. I am very grateful for this time that somebody actually gave me this information instead of going through different warranty plans.. which I particularly do not like at the end of the day when something goes wrong..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but worth it. The coverage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i don't know much about computers, this plan allows me to bring my old and new and this service set up everything for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Hassle free repairs for my insured treadmill. Protection plan is definitely worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good to have when there are problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without it. Has proven to be a really good peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New business computers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure when we have issues with the new business that we are covered. I am not worried, now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifetime Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a technical problem that the Geek Squad could not resolve. They are courteous and precise. I have never had to go anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will protect my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, great offers, will use often. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceful easy feeling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives peace of mind regarding my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection & Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection & 24/7 online support you could ask for & Geek Squad support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use their protection plan, but it sounds very easy and wonderful.

    I would recommend this to a friend