Monthly Best Buy Protection (up to 24 mo.)

My new laptop, a Lenovo Legion Pro 5i and its accessories, rate an A+, but it would not have without the Geek Squad, which was amazing! I cannot praise them enough for getting me through a difficult setup. Microsoft is being so intrusive now days that the average person is at their mercy to setup a device in a way that is acceptable and which successfully minimizes Microsoft's outrageously aggressive promotion of their products. Truly, as far as I am concerned, my Total Tech cost paid for itself with this one purchase because I more than likely would have returned this $2,000 laptop (hey, don't judge, it was the only model with the ports I needed) if it had not been for the professionalism, friendliness, knowledge, and patience of Jacob (Geek Squad Tech), Emily (Geek Squad Manager), and Michael (the employee who set me up with Jacob). They were all beyond amazing. I am a granny who has had a horrible few years (lost my husband after a horrendous 5 year struggle with aggressive dementia), and I struggle to cope with any stress these days. The Geek Squad employees at Port Arthur, Texas, just did everything they could to minimize my stress. I just cannot tell you how much I appreciated them. So, yes, the Lenovo Legion gets 5 stars, but it was because the Geek Squad gets 10. I HIGHLY recommend the Port Arthur Geek Squad and Best Buy Port Arthur, and, now that they did their magic to configure and customize my laptop, I am thrilled with it as well. Truly, getting Total Tech (for several years now, even while struggling to stay in my home while my husband was ill) was one of the best decisions I EVER made! Thank you, Jacob, Emily, Michael, Total Tech, and Best Buy PA!

I got this for my laptop (Asus proart px13) and it fell and dented the shell on 2 sides, making the hinge come out, taking out a screw, and denting the other side. I got it fixed for $100 and the hinge works fine but they replaced the screw with a differently coloured Phillips head screw and they only bent the sides back into place, there are still white spots where the uncolored aluminum is. They could have done better for the price but it was fixed. I have a before and after photo of the laptop

Best Buy Protection plans give us peace of mind on our purchses for years after purchase.

I am absolutely thrilled with my purchase! Not only did they take exceptional care of my electronics, but they also went out of their way to assist me with previous devices I bought from other places. The team is incredibly friendly and took the time to answer all my questions. I even have access to them via chat, so if I need help with anything at home, they are always just a message away. I can’t thank them enough for their outstanding service!

It's good to have protection always it's been a little to protect yourself