Customer Ratings & Reviews

I purchased this product annually for. The last 3 years. It will pay for itself. We enjoy extended warranty for items purchased . Normally we would not pay for the extended warranty. The free delivery for appliances has been great and they set them up. Not to mention assistance with computers, setting up security cameras. I have always gotten great service with the Athens Ga BEST BUY. One of my favorite stores.

Purchasing a new computer is an investment. Given the current price of new technology and the products and services you purchase to support it, having insurance and a guarantee on your purchase is reassuring. A wise choice

Purchased part of expensive electric bike and it was wise decision

Has come in handy in many the occasion, has also saved us many headaches.

Allowed me piece of mind on my 2 year old laptop that I could not do without if it went down. Great value to continue protection on it.

Definitely a must to have with any electronic purchase or appliance! Will not go without & have rarely had to use but wen i did need it for help, the Geek Squad techs are the best above all! Im glad i will always have peace of mind with all my purchases at Best Buy!

Best Buy protection is great for your electronics and tv’s covers almost everything

Protection is number one for my money. When purchasing a bisiness asset it is always monwy in the bank to add protection.

I needed this product when I had damages from moving and BestBuy gave me a new comparable TV of my choice because my existing model was no longer available!

I hope I don't have to use this protection plan, but If I do, I have full confidence it will cover my needs.

I like that the Greek Squad protects all my electronical devices.

The best. Had an issue with my laptop. Brought into Best Buy Geek Squad. They knew that it would need to be sent out. They figured out a work around as I needed a computer.

I've not had to use the protection yet but very fair price for the coverage

I purchased this plan with my new laptop, as I always do with expensive purchases. I have never had a better experience with a protection plan than I have with this one. Troubleshooting with a live agent went very smoothly and they were even able to remote into my laptop to help me solve an issue. I 100% recommend that you get the protection plan if you are purchasing a laptop from Best Buy.

It's good to have in case your purchase stops working within the first month.

Customer service was amazing that helped us get the best option for my Grandson for his classes. I appreciate having someone knowledgeable abd efficient. Once again an overall great experience!

The Geek Squad in Cedar Rapids, IA did a great job of transfering the data from my prior desktop to my new laptop. They also took the time to walk me through the new features on my laptop.

Have not had to use it yet. Hope its works out for me.

Recommend a high protection is a great thing to have to save money

The ability to access the skills an knowledge of the Geek Squad is a lifesaver when something goes wrong with our laptops.