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Customer reviews

Rating 4.7 out of 5 stars with 1847 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,847 reviews
  • Rated 5 out of 5 stars

    I’m Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but worth it. The coverage is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is there a cost effectiveness - and other

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found through trial and error that a product of this genre (appliances, TVs, other entertainment items and accessories, etc.) effective coverage is only good up to 3 years max due to depreciation vs cost of repair (labor & parts costs). A printer I bought with a 6 year plan proved worthless in the 2nd year due to this cost effectiveness, but there was a refund of some of the plan premium. I have many "big ticket items" I bought. I must wait the two year protection expires to extend on some items. I will discuss the extended plan and extend based on the cost effectiveness model advised above. During the two year part, service is excellent (computers and TV system)). The rating is based on the printer situation, service on the bigger ticket items and cost effectiveness question. An excellent rating would be given on no "bumps," but there is no better plan out there (and probably isn't, if you find one - so go for it). That's why the yes recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection & Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection & 24/7 online support you could ask for & Geek Squad support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad computer definitely a good product. Wish it was cheaper though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a membership plan and have recommended to several friends. I have become a huge fan of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will protect my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, great offers, will use often. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use their protection plan, but it sounds very easy and wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceful easy feeling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives peace of mind regarding my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel at geek squad, in store, have always worked with me in solving related computer issues .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop and for the price it isn’t that bad especially for the discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GUARD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS WITH PREVIOUS PRODUCTS PURCHASED FROM BEST BUY, THE PROTECTION PLAN IS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this numerous times on different electronics and has greatly helped out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very usefup to have and not too much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite good for gaming and other stuff. Not as pricey as you think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Tech support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good price for a sole practioner who needs my computer and other devices for work and pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them before and they diagnosed my computer problems fast and fixed it fast too. They were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad to migrate data on 1 PC, but have not had to migrate data on another new Surface laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have because you take in almost anything! Very worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less stress

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three kids at home, that like to get into things they shouldn't. With this, I know that if something were to happen, it is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plan Works Great For Any Equipment Purchased. This Will Ensure That We Get The Life Expectancy Out Of Our Purchase!

    I would recommend this to a friend