Customer Ratings & Reviews

My new laptop did not have a cd drive and u needed one on rare occasions. This on was recommended by Total Tech Crystal.

I’m a total member so I get the protection on all purchases, and it provides a great peace of mind, I’ve had to use the protection service a couple times and they make the experience smooth.

Great, no problems at all with the laptop. I think it has suppressed my expectations.

Haven’t had a reason to use yet, but it’s great knowing it’s there (protection, support, etc

I have always purchased geek sqaud protection on my purchases. At first I thought an annual fee is a complete waste of money but now that i have thought about it some more it will likely save me money in the long run. Ill report back when i actually use the service. Happy with purchase.

Good afternoon, I am very glad that I had the experience of buying this thing, I liked everything very much and I am glad. Thanks to Best Buy

I hope I never have to use this. It's a relief to have it.

Being offered protection for the purchase I made at no cost is simply spectacular, you can't ask for more.

Great purchase, price and satisfaction is always guaranteed with Best Buy.

It is a beautiful and fast computer. Easy to work with snd relaible.

Bestbuy protection is a no brainer. It allows you to essentially trial an item for a longer period and be able to return it, if it is not what you like. I also get this protection because it covers accidental damage as well as defective damage, with no questions asked. Very good service plan.

I bought the $49 two month replacement plan because the laptop i bought was not the laptop i wanted... best decision i could've made! I replaced that original laptop with another, then ANOTHER before finally getting my current machine so yeah; purchacing this plan was a very smart decision!

Love this reasonable plan! Courteous and professional Geek Squad are the best.

Total Tech Best Buy is a win win. While not cheap, if you buy multiple products from Best Buy, this is a win win. Consumers buy more products from Best Buy and get reasonable better warranties without having to buy each one individually. Brilliant play by Best Buy keeping the customer in mind and attracting more customers. This program eliminates the doubt for me when buying new products. I go with Best Buy now.

The laptop I bought this for actually killed itself within 3 days so I was under 30 day return period but I'm still happy to have this as a backup for my new laptop in case something else goes wrong.

Great protection. Cost is cheaper then others, more for the money.

The key board is great, I love everything. Amazing overall

Super useful for anyone clumsy or accident prone with tech

This computer has helped to make family, work and personal projects easier.

It gave me the peace of mind i need having 2 small children around electronic devices