Customer Ratings & Reviews

love that protection plans are included with membership, makes it well worth the value then before when you had to get protection plan separately.

I haven't used it so far but love the idea I have extra protection. I did inquire about their help moving my files from my old computer and they said it would take 3 days so I bought a Solid State External driver instead and moved everything in less than 30 min.

Stupid to spend this kind of cash on a computer and not protect it. This is a great service.

I bought this as I was afraid with opening and closing a laptop might invite more issues than with a computer. Thankfully I have not had to use it; but this did cover other issues I had with different items, given they were purchased at Best Buy

THHAR GREEEEEEEEEEEEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT

This has saved me so many times and so much money plus I get people that know what they’re doing to help.

I would recommend your warranty to anybody if you get a bad appliance I was very well taken care of

We've received money back on several items that dropped in price and that was great!

Would absolutely recommend this. Keeps my mind off of accidents knowing its covered.

Gives you a sense of added protection. The staff are very helpful if you need to have your product looked at and fixed.

Went ahead and got the protection plan, just in case...

my son mainly uses the laptop for gaming its a really good laptop. i do a lil bit of gsming on it too. to be honest i don't know much about pc gaming i mainly do console gaming ps5,xbox series x. the rtx 3070 is pretty powerful enough to run mostly all games pretty decent.

Great for my laptop, repair and replacement that would otherwise be expensive was free.

Haven't used it yet, but it brings me peace of mind.

At first i was a bit sceptic before buying because to me the price was a bit high. But i needed a fast updated computer for school because of the type of software my school uses for examing taking, for example, exam soft application. This computer was easy to navigate and work very fast.

My ten year old PC went blue screen on me. Bought Total Tech and had Geek Squad member diagnos the problem. Would have to wipe everything and reinstall or buy new. Purchased a new laptop and Geek Squad transferred all the files at the store. Scheduled an appointment for in home set up and everything was recovered and is running smoothly.

Absolutely must buy the protection plan. We have a lot of devices from Best Buy and honestly without the protection plan we would have been flushing money down the toilet.

Peace of mind if anything happens to your purchase.

Love the monthly Best Buy Protection Plan. It makes me feel more protective on my electronics.

About six months into having my laptop the touch screen as well as the pen stylist stopped working, A year and a half after the purchase I started having problems with the screen freezing up on me. It went for repair with geek squad twice. Afterwhich I was able to return the laptop because it was within two years of me purchasing it. Thank goodness I had Geek Squad!