Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1801 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,801 reviews
  • Rated 5 out of 5 stars

    Hesitant at first but proved to be well worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't buy additional protections and insurances. I took the leap this time and am so happy I did. Two of my computers were duds. Getting replacements was easy and hassle free. I also appreciate that whatever electronics I buy are automatically covered as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech subscription

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ten year old PC went blue screen on me. Bought Total Tech and had Geek Squad member diagnos the problem. Would have to wipe everything and reinstall or buy new. Purchased a new laptop and Geek Squad transferred all the files at the store. Scheduled an appointment for in home set up and everything was recovered and is running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medicare Agent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I ever made. This has saved me so much time and money. Great investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership pays dividends

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership is awesome. It gives a two year maintenance warranty on all electrical and electronic purchases. Spend a little, safe a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and value for the price. I love my new Microsoft laptop and all the features it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very wel, fast, and covers all of my needs. Also fairly lightweight for a laptop its size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so worth it especially if your like me who isn’t techy at all and kinda new to nicer tech i have really appreciated having it cause I’ve had to use it already and it’s only been a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tech Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the Best Buy Protection package each time you buy any device you care about. I was able to use my plan easily without any hassle. The best thing about it is the members get access to the sales before the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan locks you into Best Buy becoming your destination for all electronic and appliance purchases. Rather than going somewhere else and purchasing an extended warranty, this is a smarter option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is well worth the investment. The Geek squad has been very helpful on multiple occasions in solving various technical difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great help having the protection added, I had to take my laptop in a few times for minor check ups and was in and out of the store quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About six months into having my laptop the touch screen as well as the pen stylist stopped working, A year and a half after the purchase I started having problems with the screen freezing up on me. It went for repair with geek squad twice. Afterwhich I was able to return the laptop because it was within two years of me purchasing it. Thank goodness I had Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome warranty that is easy to apply to products purchased, includes apple care as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a vary useful thing to buy because what if you spill something on your computer BAM you need a new PC unless you have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for less money and have been working in home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership policy. I would recommend to my colleagues friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Support Plan - A1

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great addition. Highly Recommend if you have more than a few devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this product. Will definitely help by protecting this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly BB Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues so far with the Monthly Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage as part of Best Buy Total Membership package.

    I would recommend this to a friend