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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,801 reviews
  • Rated 5 out of 5 stars

    Great protection,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protection if you have expensive hardware, a must in every home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exceeding well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through 5 laptops in 2.5 years. All of those failed from heat build up through design flaws. Best Buy replaced the first four with almost no complications. Unexpected cooperation from a retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to buy products and they automatically get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a new product, you really need to protect it with one of the plans offered by Geek Squad. I have been using them for years. Anytime I buy a laptop of other electronic item, I always protect it with one of their plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s total tech protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection plan through Best Buy has been great. I have my lap top and tv on the Best Buy protection plan. I took my lab top in and the geeks took care of the problem quickly and explained what happened to the lab top so I could understand. Great protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing that makes me feel safe is my electronics. With the price so high knowing I am saving money makes me feel better. The high price of electronics makes me feel safe, knowing that I am saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but nice knowing I have it and it has a goo reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy My Points Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is perfect for me! Has really helped me and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate this service, being able to bring my laptop in store to have serviced rather than shipping it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and valuable plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plan is very handy and provides so many benfits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important when you are self employed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get added protection for my computers since you never know what can happen. I haven't had to use it yet, but it is nice to know that I can get a replacement if I need to as I use the computer for my business and I am self employed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a super deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great! You only buy one membership and get warranty for everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind. And I didn't have to pay for it being a total plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Protect purchased!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Total Tech Protect, so I purchased with my new laptop! I was able to apply the benefits to a new LG dishwasher I purchased a month later, with free delivery, install and haul-away, which wouldve cost $200+ alone. So it paid for itself already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. I protect all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop and spilled something on it within a month of purchase. They couldn't repair so it was replaced with a new laptop at a discount. As the price had changed. So I got a gift card for the price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JessD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works well for me for college. I am so glad the worker at Best buy recommended it for me. And the best part was the geek squad also installed it for free. Awesome. And thank u.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv / deals / laptops / gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy dropped the beat deals and products hotest newest items not found everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Bought a TV less than two years ago, and the screen colors stopped working, Manufacturer no longer make parts, got a new free TV this week.

    I would recommend this to a friend