Customer Ratings & Reviews

Needed protection if you have expensive hardware, a must in every home.

I've gone through 5 laptops in 2.5 years. All of those failed from heat build up through design flaws. Best Buy replaced the first four with almost no complications. Unexpected cooperation from a retailer.

Love how easy it is to buy products and they automatically get the warranty.

needs....................................................

If you are buying a new product, you really need to protect it with one of the plans offered by Geek Squad. I have been using them for years. Anytime I buy a laptop of other electronic item, I always protect it with one of their plans.

My protection plan through Best Buy has been great. I have my lap top and tv on the Best Buy protection plan. I took my lab top in and the geeks took care of the problem quickly and explained what happened to the lab top so I could understand. Great protection plan

The one thing that makes me feel safe is my electronics. With the price so high knowing I am saving money makes me feel better. The high price of electronics makes me feel safe, knowing that I am saving money.

Haven't had to use this yet but nice knowing I have it and it has a goo reputation

Plan is perfect for me! Has really helped me and worth every penny!

Appreciate this service, being able to bring my laptop in store to have serviced rather than shipping it out!

the plan is very handy and provides so many benfits

I like to get added protection for my computers since you never know what can happen. I haven't had to use it yet, but it is nice to know that I can get a replacement if I need to as I use the computer for my business and I am self employed.

It is great! You only buy one membership and get warranty for everything you need

It gives me peace of mind. And I didn't have to pay for it being a total plus member.

Highly recommend Total Tech Protect, so I purchased with my new laptop! I was able to apply the benefits to a new LG dishwasher I purchased a month later, with free delivery, install and haul-away, which wouldve cost $200+ alone. So it paid for itself already.

Great product at a great price. I protect all my purchases.

Purchased a laptop and spilled something on it within a month of purchase. They couldn't repair so it was replaced with a new laptop at a discount. As the price had changed. So I got a gift card for the price difference.

The program works well for me for college. I am so glad the worker at Best buy recommended it for me. And the best part was the geek squad also installed it for free. Awesome. And thank u.

Best buy dropped the beat deals and products hotest newest items not found everywhere

Great investment. Bought a TV less than two years ago, and the screen colors stopped working, Manufacturer no longer make parts, got a new free TV this week.