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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1801 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,801 reviews
  • Rated 4 out of 5 stars

    If you don’t use it…you lose it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I hope I don’t have to use it, but it makes me feel a little more at ease that IF something happens MAYBE this will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased HP computers from Best Buy for many years. We have decided to try out the service plan with geek squad this time. We have been happy so far with the set up and transfer to new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy protection. it covers everything we purchase at Best Buy. Worth the money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    24 month protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use Best Buy's 24 month protection program. That's why I give it only 4 stars. I can only say that a person would be a fool not to purchase it these days since most of the garbage that comes from overseas is almost never up to US, EU, or Japanese quality standards. Also, who wouldn't want a little insurance coverage against accidents? Get it. It's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love for the Surface Laptop Snapdragon Elite X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and form factory continues to impress me. I purchased another for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers can be very costly to repair. Getting the 24 month protection plan gave us peace of mind, knowing that if something went wrong we would be able to get it expertly repaired without additional cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for two years hopefully we’ll never need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their Protection plan when you buy their merchandise. Employees are very helpful in maintaining my electronics I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't regret it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've taken advantage of this a couple of times already. If you are getting expensive electronics it's a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ghana ba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product love n its works smoothly. Very fast as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands by their product protection plan. It is affordable and easy no hassle warranty. They are so nice and friendly and don’t challenge or blame the customer. They go way above and beyond to resolve the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Available Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase all tech products from BestBuy because of the automatic 24 month protection plan. Much better alternative than a separate protection plan for each purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best program ever. No questions asked. Simply the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection is Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy Protection for my peace of mind. I have always had great experiences with the Geek Squad and in the event something goes wrong my new laptop I will get the proper repairs and I can have any tech questions answered by professionals. I consider Best Buy protection a must if you're not technically savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal with all the great perks needed to cover your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Waxahachie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer/Excellent Service by Efran-he was very knowledgeable, said he actually works at another location and was just helping out for the day. I was able to pick out and check out a computer on my lunch hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides Great Confidence in Home Operations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with Best Buys Protection Plan. We have used in home consultation, repair services for Best Buy products and products bought from others. We have been happy with all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goving from old pc to new Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this computer. I have been using an HP desktop for the better part of 8 years or so. I am in the process of moving info from the old pc to the new laptop. I love the graphics on the laptop as well as the speed. Again I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricardo Trejo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is real good first ever computer and it is amazing love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The fact that I can turn this from a laptop into a tablet is awesome. I needed something versatile to switch from work yo school and this checks all the boxes. I no longer need paper for notes!

    I would recommend this to a friend