Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1907 reviews
(1,907 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
poor customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service sucks. The one time I had to use it, it makes me wish I had not bought it. I they chose who they want to serve , I had a 12:30 appointment and the rep comes up to me ask what was wrong with my computer and I told him and he went to another customer who did not have an appoiment and served him. I had to request a supervisor to get service and she made a lot of sorry excuses.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got my laptop I was so excited because BestBuy gave me my product in seconds.
I would recommend this to a friendRated 5 out of 5 stars
good protection!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good protection plan! Provides me needs along with the laptop warranty!
I would recommend this to a friendRated 4 out of 5 stars
Protect your devices.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good backup plan for your needs. Protect your laptops to your kitchen appliances.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad never lets me down. Always helps me when I need it. On-line geek squad is great too
I would recommend this to a friendRated 5 out of 5 stars
Great service for keeping my laptops running great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using the Best Buy Monthly proctection. I call every quarter to have them tune up & optimize my computer and update my software.
I would recommend this to a friendRated 5 out of 5 stars
We love protecting our products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better to stay safe than sorry! We love protection plans!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a laptop screen crack and the frame on the bottom was bent, and I had it replaced for free.
I would recommend this to a friendRated 5 out of 5 stars
Laptop and protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the protection on the new laptop, have not had to use it which I am grateful for. Laptop runs extremely well and fast.
I would recommend this to a friendRated 5 out of 5 stars
Warrenty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this free because of my total membership, and it covers damages, as someone who buys expensive things, I like this.
I would recommend this to a friendRated 5 out of 5 stars
Mr me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the other months I am happy with this product
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend Best Buy Prospection Plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this Protection Plan for over 2 years and they have been able to help me with my tech issues Thank You Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price of the membership, which includes the protection plan.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product I love to feel I have a backup if something it’s happier to my laptop
I would recommend this to a friendRated 5 out of 5 stars
Must have for protection & piece of mind for tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best in replacing or giving you store credit when a device malfunctions or is damaged even if the product is no longer available as long as it falls within the warranty time frames.
I would recommend this to a friendRated 5 out of 5 stars
Nice coverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value on the coverage with TotalTech in my opinion. Your mileage may vary.
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Protection Program just gives you peace of mind for any accidents or if something does go wrong with your purchase. Totally worth it!
I would recommend this to a friendRated 5 out of 5 stars
Great Protection Plan!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan! Can reliably use laptops without worry!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always best to have protection especially when its cost friendly. its better to be safe than sorry.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the product for Years, and it's amazing the customer service I receive when necessary.
I would recommend this to a friend
