Customer Ratings & Reviews

I always purchase protection because the worst things happen when u dont!

Having peace of mind is great thing when it comes to expensive electronics.

La mejor laptop que he comprado en mi vida sin duda alguna.

Good value and with the way things are made now days I would recommend it for any tech product.

I’ve actually been using this more then I thought I would, good buy

Customer service was great, I was never worried about my products.

I Love this Protection Program. I can get any of my items repaired any time. I had my phone screen replaced 2 times at no charge.

One of the best ways to protect your purchases. Worth the money

Not a problem returning an item. Not a hassle at all.

This protection plan has given me a peace of mind. And I am well pleased.

It's a good plan to have if you have computers or any other electronics

Purchased this product December 2022 as my first gaming laptop, was perfect out of box and while the battery life was not what i expected, it ran games smoothly and did what i needed it to do. Ive never dropped or spilled anything on this laptop. Mid 2023 i ran into issues with this computers ability to connect to wifi. The option to connect to wifi wirelessly would disappear completely, leaving me with my only option being connecting to the internet with an ethernet cord. Restarting the computer a couple times seemed to do the trick but that didn’t stop me from running into the issue a few more times later down the line. I also ran into problems with waking the computer up. There have been times where id close my laptop and walk away from it, only to come back 5 minutes later and open it back up to a screen that won’t wake up. Again, only solution that worked was a restart. Yesterday i opened my laptop, only for it to not wake up, i attempted a restart and nothing worked, laptop is basically a $1000 brick now. Consulted both best buy and outside repair shops to see if it could be saved, and i was given an estimate of at least $500 both times. I’m very disappointed considering I’ve had this laptop for exactly a year, and it stopped working entirely right after the year long warranty was over. Not worth it.

I haven't needed it yet, but am happy with the program so far.

excelent package very much impressed to have this in system

Hope it is good when I have to use it! Usually best buy protection plans pay for them selves the first time you need it.

Who can argue with built in protection any issue I take it to the store and get it fixed for free

Deferred payments allow you to save a lot of money So you will have more to save.

Total Tec is a life saver they have restored my computer and are very helpful

Even after 3 years it’s still working great! Been using it for school and personal use.

Had to use the protection plan to replace recently purchased laptop that was not working properly